Rating & Review Keseluruhan El Cielo Resort

Beautiful

Realmente nos fue bien porque se disfruta mucho las instalaciones perooooo, revisen el olor a drenaje del baño porque esto es muy desagradable y aparte se llena de agua donde nos bañamos, todo es muy padre y agradable como para tener estos desagradables detalles, el resto fue excelente

muy lujoso, el servicio muy bien todo realmente un lugar excelente la cama es extremadamente cómoda me hubiera gustado quedarme un día más para disfrutar un poo más

Perfecto para relajarse

Great resort. Updated rooms and excellent service from staff.

Todo es muy buena opcion

That’s an awesome hotel. The wines are amazing, also the breakfast too! I really recommend

Todo excelente. Vuelvo pronto

We had a great stay! The wine tour and tasting was incredible, will definitely go back!

Spectacular property!

All was good

Very beautiful resort. Quiet and peaceful. It is also very safe. They have guards at the gate checking who enters and leave. Great resort.

TERRIBLE EXPERIENCE ! The hotel mistakenly charged to my credit card the rooms of two other couples that where in my same party. Since march, I have been trying to get the refund of usd 1,600 to my credit card and they just don't do it. I wouldn't recommend the hotel. Staff is under qualified.

Excelent service

The only thing that I would like to have been given was access code for Wi-Fi, and I paid for the breakfast option but the waitress was not very friendly at all. I also requested a helicopter ride with my concierge and he verified my reservation but when we got there they were closed and informed me that they never received any information about my flight at all so needless to say that blew my day as it was scheduled for 12:30 pm. Other than that the food was so delicious at Latitude 32 it made up for everything.

Excelente! Una vista maravillosa, limpieza 10/10, atención del personal bastante amables, definitivamente volveremos

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Ok

Todo está increíble, solo si deberían poner un baño cerca a la Alberca

Beautiful hotel with amazing vineyard and mountain views