HORRIBLE! After a long day of travel and delayed flights. I arrived to my reserved location around 1 a m to check in. I was told I didn't have a reservation there and that they moved my reservation to a completely different hotel that the owner also owned. A lower quality and cheaper hotel. At that time in the morning I had no choice, I attempted to check in at the other place only to be put in a filthy dirty room that clearly was not cleaned. I demanded a new room and a refund at that point. Completely disgusted.