The hotel is very spacious, inside and around the pools. There are plenty sun beds. The staff members are friendly. The breakfast is good, but the dinner buffet is disappointing. It is in a quiet area on the beach and close to restaurants, a bus stop and taxi rank.

Superb hotel no iron in room only issue

Rooms are clean, comfortable and well equipped. Each night was a good night's sleep. We were in a room with the sea view although the garden view would also be very pleasant. We would recommend going half board, the buffet dinners were delicious and well cooked. Quality of food and ingredients were excellent and included local fruits and other produce which we liked. Staff were always polite and ready on hand with useful information of what to do and see around the island. We played pickle ball for the first time and thoroughly enjoyed it.

Wonderful hotel. Spotless with staff cleaning up all the time. Breakfast amazing and drinks reasonable priced for a 5 star hotel. Highly recommend

Stunning hotel with excellent facilities. We were offers a room upgrade and enjoyed a junior suite. We were on B&B board basis and this was lovely with lots of tasty options. We used the padel court and yoga classes which were fab! Would definitely return

All the staff made this stay excellent. Only 2 small grumbles, as this is a 5* hotel. Room had no Electric shaver socket, also woyld be nice if the room had USB pirts for charging cables. Everything else we absolutely loved. We will be booking again 👌

Flawless.

Great hotel and food. Excellent facilities and staff

Nice room

Excellent stay, everything was perfect.

Excellent hotel, well located, great food

Tout était parfait

Fantastic stay at the Lava Beach hotel. The 5 star rating is truly justified. Rooms were large and well finished, robes and slipper included. Spa facility for massage was great and worth the extra money. Restaurants in 200m either direction if you don’t want to eat in the hotel. Breakfast was great and the Cava was a nice touch. Drinks and bar snacks were all responsibly priced and the piano bar had live enetertainment everynight which was great for a night cap. Will definitely come back. Distance to Puerto del Carmen centre is around a 30 minute walk, €4.5 in a taxi. Great to break the day up.

Clean everywhere, staff friendly and great location,

We were upgraded from garden room to Junior pool view room. It was very spacious and spotless clean.

Waren zum zweiten Mal dort, es war alles hervorragend. Die Zimmer sind sauber, das Personal sehr freundlich und der Service tiptop.

Great !

From the moment we arrived, to our departure, the entire stay was fantastic. Friendly staff throughout. A variety of food selection for breakfast and evening meals, always plenty to eat. The room, and in fact throughout the entire premises it was tidy and clean. Enjoyed the massage treatments, on a couple occassions. And we also enjoyed the little putting green one evening. The beach and promenade are at the bottom of the hotel, so a small walk. Overall we had a fantastic time and would happily stay here again, and would recommend to friends and family.

Amazing hotel! Very clean and such friendly staff. Not much to do in the area.

Amazing hotel, however the first room given would not be classed as 5 star due to the view over unsightly gravel ground . Second room was lovely however.