Rating & Review Keseluruhan Aurora Express

Excelente lugar para hospedarse. Las señoritas del servicio muy amables. Gracias por hacer de nuestras vacaciones en su hotel maravillosas

The area around the property is very safe.

This is a home in a residential neighborhood. Enter through the garage and you do have access to the living room and dining area. You need to have an access code to enter into the neighborhood which makes it difficult for Uber or taxi. Nice clean accommodations but not the hotel I was expecting. The shuttle has limited hours so it didn’t work for our early flight.

Absolutely wonderful experience!! Would definitely recommend. My flight was very early, so was not able to try the recommended excellent breakfast. Will stay here next visit to Guatemala City. Thank you !!

Bastante agradable la estadía, las chicas son bastante serviciales y amables

The hotel is in private community, you passing gates to in and out, you said parking included, you park on the street, is only one person, no reception desk, we left the hotel about six in the morning, we looking for human person to inform we are leaving, nothing we left the key in one area that believe, some one is going to pick up, not good at all

Everything was great except I booked this hotel for the free shuttle but come to find out it does not run after a certain time. Bummer. Everything else was great. Very clean and quiet.

Great staff & safe place. Easy drive to and from the airport.

It’s not like the pictures, it’s a house divided up into sleeping rooms. There is nothing in walking distance, so you are in a room and that’s it.

No tienen atención las 24 horas. ni servicio de taxi las 24 horas. falta recepción.

Excelente experiencia

I loved my stay. The hotel is in a gated community but Uber can easily access it. The room is spacious and comfortable, and the location is very convenient, close to the airport.

Nancy was helpful and friendly

We booked last minute and appreciated all the help and care the staff provided.

We landed here just at dusj. This is a good choice for an early morning flight. It felt very safe and we were able to get a little snack at the store just up the street and sat on the outside patio table. The bed and pillows were comfortable. The hot water was abundant. The lighting was good.

El lugar es bonito. Sencillo pero no ofrecen ningun servicio nunca habia nadie que te atendiera siempre solo si nesecitabas algo. La persona de servicio no podia hacer nada no habia desayuno ni cafe ni ningun servicio de comida al regreso salia muy temprano al.aeropuerto y no habia quien me llevara al.aeropuerto y tuve que buscar un taxi deberia tener un servicio mas personal no me.gusto para nada

Natalia is lovely and picked us up from the airport. The room was very large and the shower was good. It's in a gated community so feels very safe and is super close to the airport.

Excelente atención del persona, muy atentos. Desayuno muy rico. Recomendado.

The staff at Aurora Express was super friendly & accommodating. We arrived 2 hours before check in and they already had our room ready. Definitely a plus that it’s in a gated community. They only serve breakfast at Aurora Express but my husband and I found a little gem if you’re looking to get dinner, walking distance & delicious home cooked meal. On google maps it says “Changarro de Don Mario” Don Mario is the chef and whatever is on the menu for the day is made to order! It’s a fabulous little place, we can’t wait to go back and eat there.

The Property would be a nice Bed and Breakfast but it is not a convenient option for airport users. The property appears to be run by two teenage girls who promised to call me taxi at 4AM because their airport shuttle doesn't start till daytime. It is a gated community so I didn't think I could Uber a ride. I had to stomp around the house yelling after trying to call their number and using the door buzzer before someone awoke. This delayed my airport arrival and added additional stress to a 5:20 AM international flight.