Rating & Review Keseluruhan Mercure Suzhou Jinji Lake

출장으로 다녀왔습니다. 불편한 점 없고, 교통 편리하고 주변에 편의 시설이 많습니다.

A good hotel

無線網路的穩定性實在是有待加強，時好時壞，看似有訊號但是一處在於上線、斷線的循環中…

Nice stay

난방이 고장나서 방이 좀 썰렁했지만, 대체적으로 깨끗하고 위치도 괜찮은것 같네요. 조식은 먹을게 별로 없습니다

真心不錯，簡單，乾淨又大方，位置又是蘇州黃金位置

I had requested Non smoking room, but smoke and cigarette disgusting smell came from other room all the time so much that I couldn’t slept well.

The hotel is in a great location. The rooms are clean, fresh, well appointed and really nice. THE PROBLEM IS THE WI-FI IS SHOCKING AND USELESS. There is the general Mercure connection or a connection in your room. The signal is good .... the bad point is using a VPN it drips every 1 minute. This is really no good when travelling on business and I need VPN to connect to my companies mail system. I complained every time but nothing is done. Unless this is solved I really can’t stay and work at this hotel. As part of the Accor chain you would think this is straight forward, but NO. I stay in Chinese national hotels that support VPN. This is really shocking this day and age and I have discussed with the hotel and so has my company ... no improvement 😡

蘇州商務旅遊的好地方

WiFi hopeless and staff unable to solve the problem. In a business hotel this is a BIG problem.

整體都還不錯，酒店干淨，舒適，大堂還有咖啡、餅乾，而且離景點都比較近，附近有大型商場，下次有機會還會入住

フランス系のホテルなのにワインオープナーが置いてない

申し分ない条件。

交通の便利も良くコンビニも食事をする所も近くにあり良い

smells not good in bathroom! The people work in this hotel are very nice!

良い点はﾎﾃﾙが全体的に清潔。最新式のｳｵｼｭﾚｯﾄがあり快適。冷蔵庫のｿﾌﾄﾄﾞﾘﾝｸが無料。不満点としては部屋の壁が薄く、隣室の音が聞こえる。日本語のﾃﾚﾋﾞ放送に対応していない。朝食の開始が6：30からなので、6：00ｽﾀｰﾄぐらいまで早めて欲しい。全体としては満足できるﾎﾃﾙです。

雖不是豪華酒店，但住起來覺得很舒服，管理好 交通便利

Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent

立地もホテル設備も完璧でした。部屋の入口付近の壁が薄いのか、廊下の声が聞こえる以外は快適に過ごせました！

英語が話せるスタッフがいない