The staff was fantastic - helped us with some questions we had and suggested a great restaurant. Hotel was super conveniently located near lots of restaurants and was easy walk to major attractions. Would definitely book again. Loved the water fountain in the hotel so we could refill our water. Very clean also.

Prachtig hotel en erg aardig personeel. Ze kwamen met veel goede tips. Ook werd je kamer elke dag echt goed schoongemaakt. Zeker een aanrader om hier een keer te verblijven.

A wonderful boutique hotel. Staffs were friendly and helpful. Room was clean and beautifully decorated, breakfast was excellent. Location is perfect. Will definitely return to this hotel if in Florence.

I love this hotel. I have stayed there twice in the last six months. It is perfectly located, the rooms are clean, comfortable and quiet. The staff is amazing. Excellent place for a lovely Florence visit!

Small, central. Great room. Impeccable service level.

Just the right size.

Amazing place to stay, great service and location

Everything was excellent. Staff was friendly, helpful and very knowledgeable. Room was clean and well equipped. Location was wonderful, a few blocks from pretty much everything. Next time in Florence we will stay again at The Frame.

Staff were wonderful and attentive. Very clean. No noise as it was sound proof

Staff! Plus clean room plus location. Staff was extremely helpful in getting me (1) birthday gifts requested by my daughter, and (2) medical assistance quickly, which allowed me to enjoy my brief stay in Florence,

Amazing room and fantastic location!! Will definitely be back!

Immaculate room condition, very friendly staff, great recommendations for food & such a good location.

The hotel itself is fine, but overall it did not meet my expectations. The breakfast was very limited and quite poor, although the lady working there was very kind and helpful. The elevator is extremely small, which can be inconvenient. Customer service was average, and for the price, I expected a better overall experience.

Muy lindo el hotel, le falta más variedad al bufet, la decoración muy linda el cuarto que me tocó muy chiquito en general bien

We enjoyed our stay at The FRAME. It has easy access to both the train station and the city center. The staff is fantastic and the rooms are very comfortable. We would definitely stay there again.

Tomamos una suite que estuvo muy bien, comoda y funcinal

Room is big. Staffs are nice. Parking lot is close.

Me gustó todo: la ubicación, las instalaciones, la habitación, la atención amable del personal. Todo perfecto!

Room was cleaned The staff was so kind It was perfect !!

Perfect location, amazing staff (especially the guy who checked me in, I forgot his name), everything I needed in a hotel for my Florence trip!