Muy buena elección en Cozumel: personal de recepción de 10, cama cómoda, habitación amplia, restaurante con comida de calidad, variedad de vinos (aunque con el precio bastante legado) y cócteles, piscina infinity y camas balinesas. Muy buena experiencia. Además, celebraba mi cumple y Juan, camarero, hizo que tuviera una buena celebración. Flexibles y profesionales, sobre todo el equipo de recepción.

Pool and ocean jump and access to ocean is phenomenal. The water ran out a few times when there which was unfortunate. Overall a good place to stay.

No complaints with our stay for 2 weeks. The room fit our needs with a wonderful view of the water. The pool deck area is comfortable with lots of options for lounging around the pool. It has an upscale feel to the whole pool area. The wait staff bringing beverages and food (tasty - although more expensive than in San Miguel, but fair for the poolside experience) are attentive and friendly. Snorkeling at the hotel is terrific … almost as good as the snorkeling tour we did. I think it is worth mentioning too that we had no issues with sea grass here given the location of the hotel doesn’t appear to see this issue like other parts of the island and the mainland. Special mention goes to David and Marco who are super helpful in the lobby with local knowledge of tours, food, shopping and general ideas for exploring the island. It is possible to walk into San Miguel (3 kms) and taxis are always easy to catch at the hotel and in town. Back for a day to Canadian snow and ice … missing Cozumel and the Hotel B Unique hospitality.

The views and snorkeling right off the hotel are amazing. Recommend the ocean view. It is worth the extra.

Amazing place to stay

It was beautiful. The view, the staff, the service. Can't wait to go back

Habitación tenía muchas cientos de añaritas u hormigas Restaurante son muy limitados los platillos

Wish we stayed on the ocean view side, but other than that the hotel was incredible, food delicious and staff were so friendly. Thank you!

Good size room, clean and modern with a great view of the ocean. 5 min taxi down to the town. Snorkelling and diving gear available from the hotel. The biggest gripe was the very Americanised approach to tipping. Staff seemed to expect a 15% tip minimum for doing the bare minimum, despite service always being slow. Even for the included breakfast, they made a point every day of telling you that the tip is not included. Breakfasts were disappointing, fruit was always just melon and papaya, never a variety. Eggs were always cold, even though they cook them to order? We never tipped at breakfast, and it felt evident that we were treated differently to people who did. I.e. we were often forgotten about, and didn't always receive things like toast or (watered down) juice which was supposed to be included. Unfortunately, I wouldn't actively recommend this hotel.

Bom hotel, com Boa Vista, equipe atenciosa e solícita.

This little property is so nice. Service was outstanding and the location is awesome. Sitting right in the Caribbean Sea. You can jump off the rock right into the water. Rooms are nice and very clean. The only drawback is the breakfast buffet is marginal.

Not one comfortable chair anywhere on the property. Especially in our room. No English channels or subtitles on the tv. Terrible techno music playing the same thing all day long. We actually had to leave the property to get away from the music.

Increíble

Not what I thought it would be

Great staff and location, comfortable room. Food was okay, not great

Hjälpsam personal och snyggt inrett.

Great view and shaded balcony. Everything was great and deserved 5 stars until the day before last when our room lock no longer locked the room. Terrible feeling to have our room open while we were out. We wasted hours while they tried to repair but couldn’t. We are still waiting for a credit for one night on my credit card. Furthermore they did not give the $40 food/drinks credit promised when we booked. Will keep you posted if they make it right.

Fantastic hotel, staff were very attentive and knowledgeable, restaurant had exceptional food and drnks. The room was superb with incredible views. Hotel B Unique is highly recommended.

Camera con vista mare incredibile. Pulizia ottima. Staff impeccabile, Marco ci ha aiutati in tutto ciò che ci serviva. Ristorante ottimo, si mangia molto molto bene. Unica piccola pecca, qualche parte dell’hotel aveva qualche segno del tempo. L hotel é un pó fuori dal centro quindi servono i mezzi per potersi muovere.

Staff was incredible, food incredible, room spotless. Going back again next time! (Also very dog friendly)