Rating & Review Keseluruhan Waterloo Cross, Devon by Marston's Inns

Acceptable budget but tired accomodation, staff tried to work with what appeared to be little investment from The owners, (Marston's)? A good

Brilliant stay would use again many thanks especially to sue the hostess

Friendly staff, good service.

Easy check in online before hand so went to the bar and got the key immediately and actually got shown to the room - a rare thing nowadays. We had a room on the outside which was great as was going to be rather late back in the evening. Room spacious, comfy bed and had all the amenities. Will go back if in the area

Staff were fantastic. Really looked after us.

Marston have a gem in manager Sue. Her and her staff were attentive and very helpful during our 4 night stay.

Very convenient location, quiet, friendly and considerate staff, cosy old world pub atmosphere, adequate room facilities and plenty of room space. Excellent evening meal. Perhaps a little sprucing up needed but without modernising

Very friendly staff and great food.

on arrival all was fine got in room seems to be ok, went for something to eat told by manager only 1 chef, 1 waitress, and herself food would be a while thats fine half hour wait not a problem. on going back to room there is dust hanging on the walls, dust covered bedside tablelamp bulbs, carpet was sticky by table, hole in skirting board in bathroom where shower door drips onto, cracks in walls and ceiling, front door looed like an interior hollow door very poor for security. outside our window paving slabs loose noise every time someone walked past, the smell from the sewers day and night was terrible. we also didnot have any one replenish anything or replace towels or bedding , 2 teabags 2 sugar sachets, after 3 days we left out of a 7 night stay we had a family issue at home if that was not a problem we would of left anyway it was just not a good stay.

Staff very helpful

Good location! Friendly and helpful staff clean and tidy

For a last minute booking it was alright, I thought at first … bates motel, but when I got in the room, I was pleasantly surprised,there was tea/coffee, it was clean and comfortable… the bar manager who runs it was lovely , and the breakfast was alright too, and what’s better in these times of living is everything was reasonably priced… would I stay again … yeah why not

Great location for an overnight stay just off the M5 and has everything you need at a great price.

Near to Tiverton train station

Nice place to stay if you make use of the restaurant and bar. Staff were great, enjoyed a good value meal and drinks. Room was nice enough. Basic but functional. Offered good value for money.

The rooms are really quiet and nice, we arrived just after the kitchen was closed but was more than happy to make us a sandwich. The food was really nice when we did have breakfast and dinner in the restaurant.

Hotel was great. Staff so friendly, helpful and accommodating. Unfortunately hotels. Com didn’t tell us there is no night porter at this hotel and hotels. Com were aware of this. Luckily I leased directly with hotel to sort which they were so helpful with.

Easy to get to off M5. Comfortable big rooms. Staff very pleasant. Food only average for what is pub grub .

The lady that dealt with me was really friendly. I was late arriving and the kitchen was closed and the lovely lady made me a sandwich from the kitchen.

Shower worked fine but looked terrible, could do with refurb