Rating & Review Keseluruhan SmartRental Collection Gran Via Centric

Overall it was a good value for an apartment style hotel in the heart of Madrid.

The apartment is well equipped and clean. Very spacious and good for a family or group. There is only one elevator. The area is in the middle of downtown and close to all the action. Seemed safe. Staff is friendly. At the reception Kamil took good care of us. Kept the luggage, understood our needs and guided us around the area. I did not know about the parking with this company and ended up parking at another place which was around 45 dollars a day.

Très bon emplacement. Appartements grands. (type suite). Confort de l'hotel (petit dejeuner en salle très agréable - bar le soir...) Bon rapport qualité prix. Pas de grande réception à l'accueil

Very nice

The property was conveniently located in the hustle n bustle of town. The food options around the property were great. All historical places were easily accessible. The rooms were clean and the hotel staff were friendly

Our stay was awesome, rooms are really amazing well maintained, we are like a big group like 4 families. all felt the same, awesome breakfast too. I strongly recommend for the families who would like to visit Madrid.

Todo muy bien

Everything was perfect! Staff were great, location is easy and the apartment was spacious, clean and had everything you could need. Thank you for an amazing stay in Madrid! Highly recommend and will definitely stay here again!

Great service.

A localização excelente, o cafe da manha bom. Tive problema com o exasustor do banheiro que nso funcionava, solicitei o repsro e nada foi feito.

We loved the location of this property and we felt the staff were friendly and helpful. However we found the suite to be a bit run down. The suite did not have a warm and comfortable feel to it. There was a consistent sewage smell in the hallways.

Grandes suites. un peu sombres mais très spacieuses. Partie restaurant - bar très agréable. Pas de hall d'accueil.

Fue una gran experiencia quedarnos en Smartrental ; además de la ubicación privilegiada que tiene en donde puedes caminar a los principales puntos de interés y tienes metro cerca, taxi o camión, el servicio es excelente, siempre con buena actitud , te ayudan con cualquier situación y buscan soluciones . El sky bar tiene una vista espectacular y la comida muy rica . Gracias!! Hicieron que nuestra primera visita España fuera inolvidable

Extraordinario, altamente recomendable, las condiciones de la habitación son muy buenas y el personal más que amable

Foi tudo maravilhoso

Staff at reception was very friendly. Clean hotel.

Ottimo hotel in pieno centro. Unica pecca avendo fatto mezza pensione è stato il menù della cena che ogni sera era sempre uguale e c’era poca scelta, riducendoli a mangiare sempre le stesse cose.

Excellent location, very spacious apartment with everything you need.

Overall wonderful stay! Friendly and helpful staff. Highly recommend it

Atendimento maravilhoso, com destaque para o Gustavo, um brasileiro muito gente boa que quebrava todos os nossos galhos no hotel! Apto espaçoso, funcional, tudo de bom. Única ressalva para o cheiro na recepção e corredores, não sei se é em razão de o prédio ser muito antigo (apesar de todo reformado). Esse cheiro incomodava, mas não tinha qualquer cheiro dentro do apto. Localização mais que perfeita, fomos a pé para todos os pontos importantes.