Pool out of order and bar closed which was a real shame.

Clean neat and close to town. Tina was most welcoming and provided us with a list of eateries near by.

The pictures provided of the property were not what we were greeted with. Pool was closed and extremely run down, room windowsills had a sort of black powder on them, stained pillows on the bed. Wasn’t expecting the Ritz but definitely expected more for the price for one night.

Great property, very clean with every thing in the room that you needed

Room was nice and clean, staff were lovely and very accommodating

The rooms were clean and very modern but the amenities such as pool was green and not usable and restaurant / bar is not open and apparently televisions there is no signal so they didn’t work ! So definitely check with hotel what works and what doesn’t before you book as you book as the photos

No staff at check in desk, only phone communication. They advertised a pool which looked totally unmaintained & full of leaves and mouldy. Advertised restaurant wasn’t open either. Pillows smelt old and smelly.

Good

Clean, quite, room had pleanty of space, bathroom was modern for a shower over the bath.

Nice room, almost apartment sized, clean, and the hotel is well located. would have given 9/10 for the price except the soundproofing is poor, sounded like the guy snoring in the room above was lying next to me and we could hear next door's conversation at a level where we understood some words. If you're a heavy sleeper not worth worrying about but if your'e a light sleeper definitely worth keeping in mind.

I received easy check in information via text message earlier on my arrival day. When i got to the hotel, i found the room to be super spacious, especially as i had been upgraded to an apartment..Bathroom was modern and room was clean.

Good experience

Comfortable, convenient would go back.

No breakfast option. Not soundproof, woken with snoring and talking in adjacent rooms

Great place to stay

No on-site check in

Reasonably new building with such potential but nothing was maintained in the outdoors area including the pool. Very conveniently placed in relation to the Main Street of Heathcote.

Very clean tidy room, quiet, good location a few minutes from centre of town

The room was spacious and clean and had a comfortable large bed. We booked this hotel as it had a pool. Unfortunately, the pool was not maintained and was quite dirty. There was no mention upon booking that the pool would be out of order. Otherwise, it was a comfortable stay.

The location was good. Staff was friendly. Pool was not working for awhile. Rooms smell and smell was bad in the morning. Bathroom in room 13 was flooded after a shower due to poor drainage and water did not drain the next morning. The smell has been there but the next morning was bad. Found a hair on the sink in room 12 and also the kettle was not that clean.