The staff was friendly, the views were great and it was clean

Limpio céntrico personal muy amable

겨울인데 난방이 제대로 되지 않았고. 침구에 무언가가 묻어 있었다.

Muy buena ubicación, cerca del aeropuerto, con restaurantes y supermercado cerca, muy buena experiencia.

El desayuno muy bieno , personal muy amable y atento , habitaciones impecables ,la vista maravillosa

All right

Atendimento deixa muito a desejar. Nossa reserva não foi respeitada por completo

The hotel was clean, most of the staff were effective at costumer service and courteous. In many situations they were problem solvers and went above and beyond. There was only one situation when our reservation for the sauna was double booked and we did end up not using it and there was a day in which the elevator was out of service and we have to go down the stairs to meet a friend to go around the city. The Expedia advertised that they have a diamond shuttle service to the airport and we ended up paying for it. Supposedly what is called a diamond service is a relationship with a taxi company. Overall, it was a nice experience and the sea view from the bedroom was worth it!

The staff was so great !! What a location … wish we had more time to enjoy this hotel

Desde el Estero check in en el lobby de 45 minutos porque si no pido que traigan mas gente a a tender la larga fila hubiese estado solo una persona estresada attended, hasta las largas filas para tomar el ascensor, sin capacidad para estacionar. Duchas sin agua caliente solo un poco tibias. Pensaba que por ser un Hilton o un by Hilton podría ser bueno le evaluó como mala y no pésima o terrible porque el personal que nos atendió hizo su mayor esfuerzo

El personal

The lobby and restaurant were on the 14th floor providing impressive views of the coast and the Pacific Ocean!

O piso estava muito sujo, havia muito cabelo no chão e no box do banheiro. Estávamos em 3, mas havia apenas 2 toalhas de banho, tivemos que pedir outra. Enfim para um hotel desta categoria, deveria haver mais atenção aos detalhes.

Excelente ubicación

Nice. Ocean front.

Habitacion comoda, con vista al mar y personal muy amable

De notre chambre, vue panoramique sur l'océan. Chambre spacieuse et propre, petit déjeuner parfait

Good location

Great views of the coast and super helpful staff.

Dinner was quite good, and the bed was comfortable