I would highly recommend this hotel, especially for families with children, the pools and slides are amazing. There are loads of sun loungers on offer and seating area, a plus is there are no queues or running to get your sun loungers, it’s really calm. The rooms are clean and beds and towels changed everyday. Staff are constantly keeping all areas of the hotel well maintained and clean. The staff are really friendly, especially the staff in the restaurant, we throughly enjoyed the food as well.

Familievenligt. Tæt på strand.

Det här boendet är inte ens värt en stjärna. Incheckningen tog lång tid och personalen hade ingen ordning på kön. Jag fick vänta länge medan personer som kom efter oss fick hjälp först. Till slut fick jag säga till. När vi kom till rummet upptäckte vi att det var smutsigt, trots att vi hade checkat in bara 15 minuter tidigare. Det fanns hår överallt samt fläckar på lakan och handdukar. Jag gick tillbaka till receptionen och påpekade detta, men bemötandet var mycket otrevligt. En äldre kvinna med kort hår och glasögon, följde med till rummet men hävdade ändå att det var rent, trots att jag visade henne smutsen. Vi fick inte byta rum. De följande dagarna blev rummet däremot mycket bra städat, och personen ( en man) som städade gjorde ett fantastiskt jobb. Poolen var också mycket smutsig och ohygienisk. Det låg stenar och smuts på botten och hår fastnade mellan fingrarna när man simmade. Badvakterna verkade dessutom mer intresserade av att sola än att hålla uppsikt. Hotellet kanske hade fyra stjärnor när det öppnade, men idag lever det inte alls upp till den standard man förväntar sig av ett fyrstjärnigt hotell. Det är smutsigt, slitet och servicen är långt ifrån vad man kan förvänta sig. Den äldre damen i receptionen med kort hår och glasögon behöver lära sig vad kundbemötande är. Varje gång vi gick förbi receptionen stirrade hon på oss och gav onda blickar. Vi kommer inte tillbaka!

I stayed one night and honestly the hotel is very different from how it's advertised on their website. It brags about being a four-star hotel, but it's a three. From the moment you arrive, it's in an area that's completely dirty, full of shops and trash outside, nothing like what you picture from a resort. The staff was friendly when we got there and explained everything, I'll give them that. But everything is dirty. From the parking lot, which has huge spiderwebs, to the rooms, which looked like they had only made the bed and cleaned nothing else. The AC in my room shut off after 30 minutes, every time. What worried me most was the hygiene of the whole place. On top of that, the schedules are very strict. Both lunch and breakfast are in two-hour windows, that's it. The kids' activities they advertise in the salon only ran four hours, split into two-hour blocks. If you're there all day, you'd want to use the facilities longer. Same with the pools, they have a strict schedule and they're not the most hygienic part. The water slides, even though they're really nice and a lot of fun, need cleaning. It's something you can see, you can tell the state they're all in. I think it can be a good deal for a lot of people. But it can't be advertised as a four-star hotel, definitely not, because it isn't.

Otel, très bien pour les familles

Basen mógłby być większy i brakowało dobrych animacji.

Siisti huone. Ruoka hieman yksipuolista (buffeteissa pitkälti samaa joka päivä) eikä allergeenejä ollut helposti saatavilla.

Maten var tyvärr ingen höjdare, mycket hög ljudnivå i matsalen. Inga roliga drinkar ingick.

Las instalaciones son buenas, habitaciones modernas. Lo único el turismo de baja calidad y el poco control de los trabajadores del horel por el cumplimiento de sus normas, no se puede fimar y todos fuman, no se puede correr y todos corren, no se pueden colchonetas en la piscina y estaba llena. Los toboganes un solo socorrista para 9 toboganes, se tiran cuando quieren, con bebidas, sin dejar espacio y golpeandote. Una peba porque so cobtrolaran esto y mejoraran el buffet (no llega ni ha 3 estrellas) el horel seria de 10! Bueno, tambien estaria bien que los teabajadores entendieran el castellano y el catalan

Primer día sin TV, no nos dieron alternativa, cuando lo informamos varias veces. Gracias a la empleada de buffet, Mari Ángeles, que se implicó más de lo debido, gestionó un cambio de habitación solucionando el problema. También agradecer el trato de los trabajadores del comedor. Acabamos nuestra salida más contentos que cuando entramos.

The shower in the room was blocked.and kept flooding the floor. Had to use towels to clean up everytime myself. Told the staff a few times, but they dine nothing to sort it

La verdad que íbamos con 0 expectativas del hotel, demasiado bonito para ser verdad … pues la verdad que hemos salido encantandos, desde la animación, hasta el servicio de comedor. Las animadoras fantásticas y el trato con los peques genial. Todo de 10, nosotros volveremos sin duda.

God oplevelse. Maden kunne være bedre.

Great hotel! Food was good, hotel was clean, pools were great! Only let down was kids entertainment starting at 9pm is too late. Other than that great hotel

We had a fantastic time at Hotel Best Lloret Splash. The hotel is located close to the beach, Lloret Castle and local shops. It also has Swimming pool and water park on site. Good size bedrooms and delicious food. Staff were very helpful and friendly.

As a family with many childern ages 2- 14 the children had a good time in the pools on the slides etc. However, there was a lack of activities, other than a game of water football once a day and a game of darts. There were pool tables there but that was it. Leaving the majority of the pre teens here to just run wild all day and evening. Evening entertainment wasnt all that great either same childs disco with 5 songs every night. And only outdoor.

Matelas horrible j’ai mal partout au dos et cervicales car oreiller trop petit. Chambre minuscule pour 4 personnes

L'hôtel est joli, plutot bien situé En revanche, les chambre sont très bruyantes, la literie est très dure et inconfortable. Les lits doubles sont petits. Nous sommes repartis fatigués et avec un bon mal de dos 😒 Les buffets proposes sont variés Les équipements de la piscine sont complets

Personale scortese, poca disponibilità del personale della reception. Ristorazione con poca varietà e di mediocre qualità.

Increíbles toboganes!!!