Rating & Review Keseluruhan Grand Plaza Hotel & Wellness

Super hôtel je recommande Personnel toute accueillant Service réactif et impecable

Tenía demasiado ambientador, limpian con productos muy químicos cancerígenos. Exceso de Ambientador muy impregnado desde la entrada hasta las habitaciones y ponen este ambientador en los cogines del sofá, muy bruta esta cosa. Te marea

Super hôtel !

Muy buen hotel Muy cerca de la zona comercial

Good check in, ok room, but consider the breakfast as scam. There was nothing hot at the buffet, and we were informed that we could order from a menu card, with mostly sandwich. First when i asked if they could make something else, like bacon, eggs and other stuff, it came up. I asked for sofrboiled eggs, that needed to boiled for 6 minutes. But they onky got 2-3 minutes and was raw inside. Tge becan looked liked something that had been heated under hot water and not fried. And for that they want 24 euro,and no discount for badly served food. Dont do that. Go somewhere else. We also went to the spa. I like spa, to relax, but there was a group of 6 spanish women that was shouting for 1 hour, and had no respect for others and the staff said nothing. And watch out for the floor. It can be slippery. The 1 hour we were there, we saw 2 felt.

Nous avons passé un excellent séjour, le peronnel a été extremement agréable, disponible. Nous reviendrons...

Best staff I've ever met.

Beautiful and modern hotel. Easy and welcoming check in. Helpful staff. Room was spacious and well-appointed. We are here only one night but would definitely come again!

Beautiful hotel with great location and staff. The staffers are friendly, helpfulness, professional and always willing to go the extra mile. Love this Place!

Excellent location and friendly staff! Love Julio! He is the best!

Confortable and clean

Las instalaciones son impresionantes, estuvimos en la suite familiar, superamplia tanto la habitación como el cuarto de baño, muy completos. En cuánto a limpieza no la he puntuado muy positiva porque debajo de la cama encontramos envoltorios y cajas vacías de juguetes, y por el suelo de la habitación pequeños cristales. Aparte de eso, todo perfecto con excepción del spa, viajamos con dos niñas de 3 y 8 años, la pequeña no podía entrar por edad y con la mayor no pudimos porque el horario infantil es muy limitado y no teníamos reserva previa. Teníamos solamente alojamiento pero desayunamos un día, el buffet es bastante correcto pero desproporcionado para lo que cuesta. También cenamos un día, todo bastante correcto pero igual que el desayuno algo caro. Resaltar la simpatía y disposición del botones.

Luxurious and the spa is top of the line! So close to fantastic shopping.

Bonito pero con un horario de SPA limitado

The hotel was very bright and looked amazing inside and out. And the staff was very helpful. The hotel was located near a wide range of shopping and food options.

Superb hotel and great staff.

Honestly, everyone and everything

The reception staff were extremely professional. A lovely room!

Fué una gran experiencia. Desde la llegada hasta la salida. Las habitaciones insonorizadas, el servicio impecable, el aparcacoches, la zona de Spa,... todo genial

I bought a package including a suite and a spa visit. At check-in they said I had to call a number to reserve my spa time, but I called many times to reserve the spa time and a massage but could not get a reservation. Consequently I never got to use the spa package that was part of what I paid for.