Depressing. In desperate need of a full gut renovation. This could be one of the best hotels in town, but for the rate you pay and what you get for it, it feels like one of the worst. We were given an incredibly ugly room that even had frosted glass on the windows. The bathroom was hideous. They changed us to a room in a higher floor, which was still very depressing. Carpet smelled bad, phone didn't work and some lights and outlets were also down. The breakfast is served in the patio, which is only partially enclosed by a temporary tent-like fabric roof. They installed a multitude of heaters to avoid the cold air current in winter, but you still feel it. Uncomfortable to have breakfast there. The incredibly expensive New Year's Eve dinner was a huge and interminable disappointment. We did not understand most of the dishes. Could finish only 2 of 12. We took the rooftop dinner as we thought it would be best for the fireworks, but the dinner was so off, that we couldn't even make it to midnight. Four Seasons should take over and bring this establishment back to what it is supposed to be. Avoid at all costs in the meantime.
