Pankaj
Liburan Keluarga
4,0
/10
Diulas 14 minggu lalu
Expedia Group verified review
The hotel was in a good location. The service staff, particularly the receptionist and restaurant staff were not friwndly or accommodating. We had purchased breakfast with our room reservation. When we checked we were told breakfast was available till 11 am. We came to the restaurant at 10.35 am were curtly told that breakfast was done, though we could have coffee. The staff the. Proceeded to charge us for even the coffee. The staff were available and there were very few guests around- we felt we could have been accommodated. The prior evening too we found the same staff to be not welcoming at dinner time. Did not leave us with good feeling and will likely choose a different hotel the next time we visit.
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