Rating & Review Keseluruhan Hotel Rėja a member of Design Hotels

Fin og ren hotell.

Velholdt og fint hotell med stil. Vennlig personale. Innholdsrik og velsmakende frokost. Sentralt i gamlebyen, kort vei til båten over til den Kuriske landtungen.

On the whole, the National Hotel offered very good value for money as far as I was concerned. We were given a very attractive, spacious room, which was one of the best features of this hotel. The breakfast offered was adequate in that there was some variety and reasonably good quality. One staff member in particular, Greta, offered very good service indeed and demonstrated genuine care for all guests. What was truly outstanding was the hotel restaurant, 'The Fat Cat', to which I would award 7 stars if I were able to do so. That is because it was consistently excellent in terms of quality, quantity and service. Accordingly, we went there for dinner on three occasions. There were of course areas in which improvement could have been warranted. The room itself was cold initially, and a space heater was quickly delivered although initially it did not provide adequate heat. So a second heater was supplied and subsequently the room was amply warm for the duration of our stay. The front desk staff were attentive, with some exhibiting more warmth and care than others. On one occasion cleaning of the room was not carried out adequately at all, while on another occasion, it was thoroughly cleaned. We would therefore consider staying at this hotel if we were to make a future trip to Klaipeda.

I enjoyed my stay very much

Ihana huone ja kylpyhuone, josta puuttui hylly, ei paikkaa omille tavaroille. Hyvä leveä sänky. Erinomainen sijainti vanhassa kaupungissa. Maksullinen yleinen pysäköinti kadulla. Huoneen siivoojat tulivat lauantaina vasta noin klo 17, liian myöhään.

Very cosy room and comfy matress

The hotel was advertised as having parking which it did not. It was very expensive to park on the road outside. My room was across from a pub and club which did not close u till 4.30 p.m. The picture was taken at 3.57 a.m. Needless to say I didn’t get any sleep. The hotel’s answer - ear plugs!

Posizione centrale, struttura datata, colazione varia, personale non attento alle esigenze dei clienti, parcheggio non presente

Staff was very friendly, breakfast was tasteful, location is very good

Top Lage, sehr freundlich, super Frühstück.

Good room, good location.

Charming hotel with a delightful breakfast in a perfect location!! Definitely recommend!!!

Nice hotel in old quarters near the port of Klaipeida. Short distance to all city attractions and restaurants. Spacious and nice room.

Sehr gute Lage in der Altstadt, 10 Minuten mit dem Velo vom Bahnhof. Wir konnten unsere Velos über die Nacht gratis im Konferenzraum lassen. Sehr freundliches und hilfsbereites Personal, auch zum Ausleihen vom Besteck für eine Jause im Park daneben. Das Frühstück war sehr vielfältig, nur leider wurde das populärste litauische Gericht (Quarkbällchen oder varškėčiai) nicht nachgefüllt.

Perfect location for strolling around the old centre of Klaipėda. The staff were without exception very polite, friendly and helpful. I particularly appreciated that, after my arrival relatively late in the evening by train from Vilnius on a hot day, they let me take a large draft beer up to my room, even though the bar had already closed.

Hotel is netjes maar oud Eten is prima en de bar is top

Beautiful building, excellent location. The staff is phenomenal and extremely helpful. Especially reception ladies.( Greta :). All requests were satisfied almost immediately ( toothpaste, brushes, universal phone charges, early breakfast!) Perfect. Highly recommend.

This is a great hotel in a great location. We had a beautiful suite. We had a great buffet breakfast. Staff was very helpful. We enjoyed wine in the beautiful attached bar/restaurant.

Love this place

There were some positives but unfortunately, the negatives meant that our overall experience was poor. Positive 1. Location of the Hotel 2. Staff at reception helpful Negative 1. On check in, we let them know we were Gold Expedia members and so they said an upgrade was available and we could swap rooms once it had been cleaned. After returning from dinner, we were told that the manager had now said this wasn’t possible even though an empty room was clearly available. 2. The rooms were tired and worn. Need an up dating. 3. The safe in the room was in a cupboard that didn’t open. We asked if they could change our room as we didn’t want to leave our valuables lying around. They said no and offered we left it with them at reception. Something I’m sure no-one would feel comfortable to do. 4. Dirty pillow case and towels. These should be checked prior to guests using them. That said, when this was raised with reception it was addressed immediately. 5. Housekeeping was a big problem. On the first day, the rooms weren’t cleaned until 5pm in the evening. As we were heading out on day 2, we asked for the room to be cleaned earlier but got back at 4pm to find the room still hadn’t been cleaned. We had to ask reception for new towels to be brought to the room which took a while to arriving. By this point we were feeling quite frustrated. When we raised these issues to the manager, she shrugged it off and said she didn’t see what the problem was. Wouldn’t stay here again.