Not clearly 4 stars…

We booked Fredj Hotel and Spa as a (more expensive) treat near the end of our long holiday in Spain & Morocco. Very disappointed to say the least. We booked for 3 nights/4 days. Challenges.... - our room lock did not work. After repeated promises that this would be fixed we were moved to a new room late on second day. - no towels! (not to mention no robes and slippers as advertised!). Finally received ONE bath towel and ONE hand towel after 2 nights at the hotel. - water bottles only on day 1 (never replenished) - safe didn't work in 1st or 2nd room (again, many promises to have fixes) - phone didn't work in 1st room (2 days) - mini bar (fridge) didn't work/cool. Staff were very nice and tried to cope with many many complaints as we weren't the only dissatisfied customers. Not anything as advertised.

It’s sad to see a hotel like this in such a terrible state. It almost looks abandoned from outside, very low maintenance of the amenities. However, the location is great, close to the Kasbah and old Medina, staff very friendly, breakfast is very nice, great view from the room’s balcony. The hotel needs some serious renovation though. It deserves better.

Aucune prestation de l’hôtel disponible. Spa, massage. Aucun buffet disponible lors de notre petite déjeuner ( nous sommes partis sans prendre le petit déjeuner

We stayed in Fredj hotel for 7 nights And for 5 of those nights we had NO hot water ! We could not shower. I had to pay for a hamaam outside in the local area just to get clean. I had to ask for towels too cos the cleaner would not leave any towels. Breakfast was just ok. They were slow to refill things when they were finished. I am still waiting for a refund for them 5 days as they said I could claim A refund from Expedia for not having any hot water. Also the hotel staff seemed so unbothered that we were suffering with no hot water in cold December. It was awful !!!

Mooie accommodatie, schoon, rustig. Personeel vriendelijk en behulpzaam.

Very friendly reception, breakfast and cleaning staff. The man in front of the hotel was extremely helpful and friendly. Therefore I recommend the hotel, but the hotel needs some investment to be up top date, especially the rooms.

Camera. Un disastro: fatiscente, intonaco staccato dalle pareti. Parquet sollevato, porta del bagno bloccata, tutto a causa dell'umidità. Doccia con parete a vetri instabile, asciugamani logori. La prima sera non c'era acqua calda: doccia fredda. Richiesto di sistemare o cambiare camera. Garantita una manutenzione. Sera seguente niente acqua calda: boiler acceso nel momento del mio ritorno in albergo. Al mattino dopo l'acqua calda era a tratti bianca (non trasparente, bianca!) e marrone. Dettagli. Internet presente solo in alcune aree. Poco personale parla l'inglese.

Zwembad was matig veroets

Fint gammalt lyxhotell som är något slitet. Grymt läge, trevlig personal, bra frukost och grym utsikt från balkongen.

Staff was great. We had a beautiful view of the sea and Medina. Very relaxing. Parking was on site. Areas for improvement include laundering curtains. There is some water damage on walls and shower could use a deep cleansing. It appears hotel is working on it. Breakfast is fair. Pool is nice but it’s not the pool you may see in pictures. That one is the hotel across from Fred’s. We would consider staying here again. Has potential and location to Medina is about 10-15” walk. All hills. Near the American Legation museum which is a well kept secret.

La experiencia en general bien, la habitación amplia. No hay spa, esta cerrado

Séjour très décevant. L’hôtel est extrêmement bruyant : ma chambre donnait sur la route et l’entrée principale, et il était impossible de dormir correctement. Les clients qui rentraient de soirée à 6h ou 7h du matin réveillaient tout le monde sans aucun respect. De plus, aucune prise de courant dans la salle de bain, rendant impossible l’utilisation de mon matériel. Enfin, le prix est vraiment trop élevé pour le niveau de confort proposé.

Eigentlich ein schönes Hotel. Man könnte mehr draus machen. Aussen und am pool Renovierungsbedürftig.

Friendly staff with a good location. The property is definitely in need of maintenance.

Het is best achterstallig, de hotelkamers hebben zeker wel een renovatie nodig. Ook qua schoonmaak word niet alles gedaan. Her beddengoed is niet vervangen. Ik moest een hele dag wachten op schone handdoeken. Het verf komt van de muren los. De balkondeur kan niet op slot. Niet veel keuze qua ontbijt. De ligging van het hotel is wel centraal. Het zwembad is ook wel lekker alleen is daar ook veel van kapot of beschadigd.

The area very convenience, walkable and safety places. The bedroom pillows are very soft and old.

Hôtel très bien placé personnel très gentil et à l’écoute Nous étions en suite prestige Manque de propreté dans la chambre, lattes manquantes sur lit d’appoint, obligé de quémander des serviettes, frigo qui ne marche pas Très dommage étant habitué de cet hôtel Une rénovation serait la bienvenue mais la gentillesse du personnel compense cela Ils sont réactifs et à l’écoute

L’hôtel était bien placé mais nécessiterait quelques rénovations Le petit-déjeuner était très bien

A eviter Pas de A/C Personnel incompétant Nourriture dégueulasse Piscine sale