On the first night, we ate in the restaurant. The food was expensive and the portions small – very 1980’s nouvelle cuisine – style over substance. We had to return a tasteless salad and pasta that was under-cooked - it was NOT al-dente, it was undercooked! The glasses of wine were small. The waiter that served us was unfriendly and thrust the wine list across the table right in front of my partner’s face to give it to me. We had to ask for the bill three times over a period of 30 minutes. We did not eat there again. There is more choice in Orta and it’s less expensive.
The reception and bar staff were friendly and helpful.
In the dining room used for breakfast, no staff greeted us, checked we were staying or our room number or showed us to a table. They didn’t engage with clients at all. The tables were not cleared of your used cutlery and crockery after finishing a course. They just piled up unless you took them to the kitchen. Often there were no bowls at the counter for fruit salad and nuts, they had to be fetched from the other end of the dining room, where the milk and yoghurt was stationed. The whole dining experience was not great.
The location on the lake was good. Clientele mostly over 55.
