O Sr Rosário nós recebeu e foi muito amigável e rápido. A equipe inteira muito amigável e prestativos. A pesar de ser um prédio antigo da pra ver que as instalações foram reformadas

La mejor ubicación todo cerca. El personal maravilloso todos atentos todo el tiempo. Regresamos.

Hotel Merlini is a beautiful and unique stay! My girlfriend and I stayed for 3 nights and loved our room, the rustic Tuscan decor and the family who run the hotel are so hospitable and friendly, we didn't want to leave! The location is so central in Florence, recommend very highly!

Perfetto personale gentile disponibile per qualsiasi cosa soggiorno piacevole posto strategico camera bella ristrutturata consiglio il soggiorno presso questo hotel TOP

The hotel is in a building with a hostel and other hotels. But the lift takes you to a beautifully old-fashioned hotel on the top floor without any noise from lower down. The breakfast room is particularly attractive, with paintings and a view to the Cathedral and Palazzo Vecchio. Breakfast was great too. The staff couldn't have been more helpful (we much appreciated the umbrella they lent us!)

nice place

Il gestore è stato disponibilissimo info di ogni tipo e nel darci consigli su dove cenare, abbiamo potuto lasciare le valigie dal check out fino alla partenza del treno. Posizione comoda per vicinanza Stazione Smn ma anche per ristoranti, luoghi da visitare, Mercato Centrale

This hotel was in a very safe location. Owners are very friendly and helpful. Room was spacious, comfortable and clean.

This is a beautiful old building, the top floor of which, contains the Hotel Merlini. The ground level has a bar with karaoke, but the activity dies down by 11pm or so. Even in full swing, the sounds faded away by the time I got upstairs - a benefit to the old style of construction. The room was spotless and well maintained during my stay. The hotel is not a 4 star hotel with pool, concierge, workout room, etc. but I didn't want that. I don't go to Firenze to be entertained at a resort-like compound. I want a place to sleep, wash up, and turnaround to hit the town again. The family that runs it is very friendly and always (24hrs a day) available to let you in - as your room key does not open the front door, it is manned by a family member at all times. At first, I thought that was inefficient, but I am sure it is done for security reasons. If what you are looking for is a clean room, friendly staff, in a simple but clean and well-maintained hotel that is 5 minutes from rail and in the midst of the old section of the city, this is the place for you. I thoroughly enjoyed my stay.

Ubicacion excelente. Mejor imposible, cerva de todo para ir caminando y comodo para ir y volver de la eatacion de tren. Personal super atentos y amorosos. Habitacion muy buen tamaño, comoda y limpieza perfecta.

Due passi dalla stazione di Santa Maria Novella

Camera pulita,personale molto gentile

The outside looks old but when we saw our room it was nice. All the comforts are available. Will definitely refer this hotel to friends

Ótima localização, hotel familiar, atendimento ótimo, café bom, quarto amplo, cama boa, ótimo custo benefício.

We LOVED staying at the Merlini (3 nights). The couple who run it are extremely nice and helpful (as we checked out, they even offered my kids a brioche). It is 5-10 minutes walk from the Duomo, 5 mn from the train station. There are trattoria, fruit vendors, pasticerrias (for fresh breakfast items and sandwiches) on the street and the adjacent one. We could see the Duomo from our room. I felt totally safe leaving computers and some valuables in the room. You do need to walk up 4 flights of stairs, and the AC was not working in the room (but I didn't ask to get it fixed, it was fine without it). I'd definitely stay there again!

The staff was very friendly and helpful during checkin/checkout. Assisted bringing luggage up and down flight of stairs.

Personal muy agradable, el detalle por el que no le doy una excelente, es el tema de la limpieza, lámparas muy sucias, y tampoco te cambian las toallas sucias, quizás es lo normal en un Hotel de pocas estrellas, no lo sé

Overall, it was a good experience. The owner was very helpful and friendly. Absence of elevator can be a discomfort if you are carrying heavy luggage. The property is located on 3rd floor. Five minutes walk from SMN train station. One can walk to all tourist attractions from the hotel.

Clean and comfortable. Good location. Short walk to Duomo.

The hotel is located in a great location where you can do everything by walking; close to the train station and the main attractions in Florence. The owners, Rosario and Gabriella are lovely, they make sure everything is perfect for you. I love staying in there and when we come back to Florence we will stay at Hotel Merlini again!