The personnel was very nice and helpful. Unfortunately the room was very loud even at night: It was loud because of the street and loud because of the other guests in the nearby rooms. Moreover, it was not possible to open the blinds properly because they were broken. The breakfast was acceptable. The hotel has no air conditioning, so some rooms are very warm and if one opens the window, it is very loud.

Location was perfect, breakfastblovely, and staff superb. Would love to stay here again. Highly recommended.

Perfect

Nice location, friendly and helpful staff, breakfast to room was nice! VERY centrally located which was great! Very warm had to ask for second fan because too loud to leave window open. Not the property’s fault it was a heat wave.

This is a very convenient hotel with a kitchenette and two fridges. A block to the lake and a few blocks to the train station, a lot of great restaurants, convenient stores, coop stores in the neighborhood. The breakfast was sent to the room with all options available, which comes with delicious fresh fruits. The hotel staff were very friendly and helpful.

Façade dégradée, lits de qualité très moyenne. Seul l'emplacement est très positif

Les moins: j'ai eu deux lits simples au lieu d'un double (pourquoi pas, pas très grave) j'ai trouvé une lentille de contact séché au pied du lit (ménage mal fait) il y a plein de rallonge électrique notamment par terre au pied du lied (risque de chute et hydrocution (oui jai une bouteille d'eau et je bois la nuit)). il ya un lecteur DVIX (retour dans le passé) le matelas était vieux et usé, il n'avait plus d'amorti, on sentait que cetait mou sur les côtés et dur au milieu. il faut le changer. salle de douche : minuscule , il faut etre maigre pour passer entre le lavabo et le mur. Rideau de douche (beurk), luminaire collé au rideau de douche (interdit par les normes), le balai de toilette baigne dans son eau... le pot n'est pas vidé par la femme de ménage... Des cheveux sur carrelage de la douche. le(s) + : Emplacement au top

Appartement correct avec wifi et tous les équipements.

Staff were wonderful and the breakfast was amazing

由於在盛夏時節，飯店沒有冷氣空調，相當難受

Wonderful, helpful, friendly staff. Amazingly convenient location close to anywhere you would want to go. The facilities are extremely limited, but the staff go all out to make up for it. Entrance is confusing; reception is on the third floor above an unassuming sandwich shop. There are no staff on site after 10 PM.

Excellent friendly service, comfortable room. Nice breakfast service and attentative staff. However, there is not much cool air coming from inner rooms despite windows and fan. I would stay again but in a different room.

Good location

Der hohe Preis wird allein durch die zentrale Lage halbwegs gerechtfertigt. Der Eingang zum Hotel wird mit einer italienischen Spelunke geteilt, d.h. man muss meist an rauchenden halbseidenen Gestalten vorbei zum Lift. Rezeption ist in der 3. Etage. Starker Renovierungsstau im Zimmer. Im Kühlschrank waren noch Sachen von anderen Gästen. Die Tischplatte war klebrig, die Jalousie defekt, der "Balkon" mit maroden Holzplanken nur über ein Fenster zu erreichen. D.h. man muss auf die Heizung steigen um ins Freie zu kommen. Schönes altes Holzparkett aber verwohnt und mit Beschädigungen. Einrichtung insgesamt billig. Gemessen an der Ausstattung völlig überteuert.

Location was excellent. Room service breakfast was generous. Staff was courteous and very helpful. Although facility is a bit outdated, it’s understandable due to the age of the building. Lobby/office is on the 3rd floor. It’s not favorable if guests have multiple luggages since elevator is a bit tight and will have few floor stops during check-in and check-out (i.e. street level, lobby/office, actual room-floor location).

Wonderful classic hotel with perfect location

This hotel was perfect for my stay in Geneva.

The staff is very welcoming and helpful for the visitors

The property was in a wonderful location for walking around Bern. The room was all we needed for a night in the city. The included breakfast was a nice way to start the day. Staff were friendly and helpful and the transit pass for within Geneva worked flawlessly.

This was quite possibly the worst bed I’ve slept on in a hotel. It was as thin and uncomfortable and I could feel the metal springs pressing against my back. I will give credit to the front desk attendant, who was friendly and very helpful with restaurant recommendations. But unfortunately I would not stay here again or recommend it.