Rating & Review Keseluruhan Cocoplum Beach Hotel

The hotel location is nice- about 15 minutes from the airport and right in the beach. Unfortunately, the beach was full of seaweed and we could not swim. The Restaurante staff was friendly but very slow. The reception was not friendly and also very slow. Our room was nice and comfortable but loud and we could hear the construction next door and kids in the pool. I would not stay here again.

Unfortunately the hotel was under renovations and the appearance, and noise was terrible. The fact that not even on a Sunday morning they let you rest with the noise was crazy.

Beach was steps away overall great experience

Funcionários atenciosos e muito simpáticos. O fato de estar na beira da praia torna a experiência ainda melhor. O restaurante é delicioso.

We had a wonderful stay at Cocoplum. This was our first trip to San Andres. I can’t say enough about Cocoplum’s amazing staff, they went above and beyond to make sure we had a memorable stay. They were so welcoming, courteous and helpful. They coordinated our transportation, island tours and made sure we got the most of our trip. Cocoplum’s beach was only a few steps from our room it was so relaxing and clean. We’ll be returning to visit our friends at Cocoplum!!

Great hotel and beach

Will definitely go back

Todo el personal súper amable y atentos a las necesidades de nosotros, viaje con mi mamá que usa bastón para caminar y nos acomodaron en el primer piso, y cada una de las personas que trabajan ahí saludaban y sonreían. El ambiente genial, tranquilo y limpio. La comida deliciosa. Quedamos súper felices con nuestra estadía.

Horrível!!! Cama e quartos SUJOS.. nos deram um quarto de fundos, e com o hotel em OBRA< sem qualquer aviso, a frente do quarto com mesa e cadeiras completamente cobertas de poeira, sujeira, Banheiro com teto de plástico que pingava "ägua" _ roupa de cama suja, antiga, muito surrada, a cama idem... pedimos para trocar o quarto por conta da obra, e eles para indignação pediram que saíssemos do quarto ás 13 e que o "novo" seria somente ás 15hs, me recusei pois não perderia tempo com criança pequena fazendo mala para deixar na Recepção.. isso tudo com ordens dadas pela "chefe", resumo nos deram um outro quarto apenas ao lado do mesmo, como 4 quartos ao lado, que dava no mesmo barulho, e condições péssimas, ralos destampados no banheiro e enorme quantidade de caranguejos circulando pelo caminho... não recomendo! a praia é bonita, mas o serviço e opções de comida deles deixam a desejar, .. este mar tinha medusas, e minha filha foi queimada por uma, um acidente, mas é isso que tivemos de experiência

Överlag bra. Däremot lite smutsigt i badrummet, men det är det nog på de flesta hotellen på San Andrés. Långt från europeisk standard. Bra AC. Väldigt lyhört dock, lät som att de i korridoren stod i vårt rum och pratade. Även lyhört ut genom fönstret, man hörde alla ljud från gatan.

The staff was very friendly and helpful. We loved that it was front beach and there were rental cars outside the hotel. They had a local taxi who h made us feel safe. Downside is that it is outdated and old rooms and no closet space. But perfect for an affordable front beach hotel.

There’s a unique layout to the property that will entice travelers, but that’s all they’re selling. There are stray dogs that freely roam the property, cleaning that hasn’t been done in ages, and there was potent smell of urinal cake in our room, along with black spots on our pillows. We left after night 1/3 for a cleaner location.

Cocoplum was like a sitcom parody version of a beach hotel. Had a blast at times, at times were confused at how everyone elses experiences in their rooms were so different from one another. By in large we really enjoyed, but mostly because of the quirks. Beautiful beach spot, Pablo the main bartender is the man. Great stay!

Great people, great location

Hotel pé na areia, sua localização é um ponto alto para quem busca uma experiência de tranquilidade em frente ao mar do caribe. O quarto que fiquei era bem confortável, a torneira da pia sai pouca agua, mas a ducha era quente e muito boa. Alguns funcionários não se esforçam para ser muito simpáticos, mas nada que atrapalhe a estadia. Café da manhã de frente para o mar. Cadeiras de praia são bem confortáveis com serviço com boa comida e bons drinks.

Great location with a true beach, away from crowded downtown area. I wish they had umbrellas or some type of movable shade, since there is less palm trees or cover. Food was great, just needs a bit more variety. Staff was friendly and so easy to go out and see the island.

O serviço é ruim, como em toda a ilha. O restaurante é péssimo. Comemos 2 vezes e nas duas foi hma experiência ainda pior que o restante da ilha (que também não tem lá grandes restaurantes). O colchão do quarto era bem desconfortável, agua com vazão limitada (já sabíamos das restrições de água na ilha), mas a limpeza deixava muito a desejar. Não nos arrependemos porque nada é muito melhor em termos de hospedagem, pelo que pesquisamos. O cenário é maravilhoso e os passeios são excelentes.

Nice beach front property. Staff amazing !!

The staff is very friendly and helpful, and the place is súper I love it

Perfect location for the beach !