Rating & Review Keseluruhan MadreTierra Patagonia

I really wanted to give this 5 stars but I can’t. The hotel is lovely, the rooms are great and the staff friendly. The downside. Payment. Despite having a booking which was “pay at property”, my payment was taken before I arrived using the card I’d used to hold the booking. This wasn’t checked with me. As a consequence they added an extra 15% (as per the t&cs for card payments). If I’d agreed to this AT THE PROPERTY it would have been fine but to have the payment taken in advance without checking so an extra 15% is added, isn’t right. They also deny any wrongdoing on this. I’d have paid in cash at the property but their actions didnt give me this choice.

This is one of the nicest places I have ever stayed. It's a boutique hotel with five-star service. Rosa and Matías and the other staff are phenomenal. They made us feel like family. The breakfast buffet is a huge and delicious spread. There are cafes and restaurants close by, but the street is quiet. It's a few minutes walk from the beautiful Nimez nature reserve. Truly, we did not want to leave this gem of a hotel. Calafate is a wonderful base to explore this area of Patagonia. It was a trip of a lifetime.

Staff was very nice. Rooms were clean, but basic. There were no amenities at the hotel. Basic breakfast was served. The best part of this hotel is an outstanding local guide — Mariano. We were beyond thrilled with Mariano and his expert knowledge of the area. An exceptional guide! Great personality and highly knowledgeable of the most important area attractions. Very experienced and goes out of his way to make every outdoor excursion the very best. Mariano is a true find!

A great little hotel, with helpful staff and tasty breakfast

Excelente!

Every thing is ok.

Nice, cozy hotel, its unique wood setting as well as the beautiful furniture with nice history behind building it, was authentic. Breakfast was great with such great friendly staff. It’s close to main restaurants and shopping area.

Mariano and his staff provided an excellent service . Provided great suggestion and support for areas to visit. Definitely will come back.

Ok

Staff / owner overly aggressive trying to SELL SERVICES including breakfast and managing tours Payment transaction still needs clarification since its been over a week since I stayed and my credit card was not refunded as explained it would be Would NOT Recommend

Staff very friendly and helpful; great location and well regarded in the community

Nice place

We had a wonderful stay at Madre Tierra. The hotel is located a few blocks off the main road which made it very convenient for shopping and dining out. The breakfast was delicious and the staff were VERY friendly and helpful. I highly recommend Madre Tierra!

Friendly, warming, ready to help and guide, excellent quality overall. Thank you

Really disorganized check in, slow. Really friendly staff clean hotel. Limited to no hot water in the morning. Great location. Breakfast is very overpriced

Friendly staff, nice location close to the main street but not right on it. Excellent breakfast. Things inside look updated and not worn down.

Excelente atencion de todo el personal, muy calidos todos

Nos obligaron a dejar el alojamiento a la 10 Y es muy caro para el servicio que da

We had a lovely stay at MadreTierra - from our initiial welcome (including a refeshing glass of freshly squeezed juice) to the comfy room and delicious breakfast everything was great. Staff were also very helpful in arranging a taxi to the airport. Would highly reccommend!

Lovely hotel with a fantastic breakfast! Just two blocks walking distance to town makes this a great place to explore the Calafate area. The staff are very warm and the room was super comfortable with great bathroom products and small touches to make you feel right at home.