Rating & Review Keseluruhan Best Western Plus Astana

Wonderfull location, helpfull stuff

Rather average hotel - not horrible and not great. One the positive side: big rooms, cleanliness and perfect location in the city centre. On the negative side: breakfast, noise from outside and frozen pizza in their restaurant.

Good hotel with friendly staff. Nice breakfast and room. Overall a very nice hotel to stay at.

Klima Funktionierte 3 Tage nicht. Es war extrem warm und der Werker ist andauernd in unser Zimmer geplatzt. Selbst als ich rufte "wait". Abgesehen von diesen unmöglichen momenten war es im gesamten eigentlich ein gutes Hotel mit guter Lage.

Excellent breakfast!

Very central location and in walking distance of many sightseeing options. The hotel is old and could use an update, but is it good and clean. The breakfast is good, but the room is very small and sometimes there are no tables left. Staff is friendly and helpful. Would definitely consider this hotel if I visit Astana again

Great hotel and friendly staff

Great location and facility

Great hotel with friendly staff and close to everything

My parents enjoyed their stay a lot! The premium room was very spacious and beds were comfortable. Thank you!

なし

Astanaの中心地で立地が良い スタッフ親切 ハード面と宿泊代を比較した場合やや高い宿泊代の印象

We called the front desk for daily water and toilet paper supply starting from the morning. After the fifth times call and compliant, it finally brought us by the front desk instead of room service. And only one bottle of water and one toilet paper was delivered around 18:00pm.

The room was very large and good value for money. The hotel is well situated, but a bit confusing to get to. English speaking staff made the stay easy.

Wir waren 2 Nächte . Für 2 Nächte ist ist ok .

Excellent location, personal very helpful and friendly

Great location

The hotel was clean and the people working at the reception were very nice. The breakfast didn't have much range and the bread and cheese were already dry.

Great location and friendly staff

Great front desk people! Clean and nice! Will be a returned customer for sure!!!