8,1
Mengesankan
Dari 9 review
Oleh traveler di
Kebersihan

8,8

Kenyamanan Kamar

8,8

Makanan

9,0

Lokasi

8,4

Pelayanan dan Fasilitas

7,6

Urutkan dari
Terbaru
Format
Dengan Teks
Preferensi
Semua Rating, Bahasa Aplikasi Saat Ini, Semua

Review Traveler ZIN Canggu Resort & Villas

Jumlah review per halaman
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Ulasan pelanggan
Nadya W.
icon-origin-TRAVELOKA
6,2
/10
Diulas 149 minggu lalu
From the security until receptionist, none of them are polite and nice. When we arrived there were no parking space, my husband went inside to ask where we can park. They said just wait, the security will come to help. Wait for almost 10mins nobody came. Until my husband had to asked again, then the security came and not helping. I said we are staying over, not only park for their cafe. Then he show us another parking spot and then carried our luggage to the reception. He asked which room are we in, I said we'd just arrived. We are checking in, He said but the room is full. I said, I'd made a booking. He then said, but the room is full while waiting beside our luggage in the reception, to make sure we weren't lying. The funny part was he said to the receptionist that he already told me that their rooms are fully booked but I said I'd booked a room. My husband then give him tip, and he just went away right that very moment. The receptionist then asked what would I drink for welcome drink and they never served it 🤪 after we were escorted to the room, we went outside passing the reception. But they give 'the look down' look. I wasn't even want to try their breakfast. Seriously ZIN, the room was amazing, tho' the floor is a bit slippery, but what's with your staffs attitude!
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2 orang merasa terbantu
Accommodation's Reply
11 Nov 2022
Ibu Nadya yang terhormat, Terima kasih telah meluangkan waktu Anda untuk memberi kami umpan balik yang membangun ini dari pengalaman menginap Anda bersama kami. Kami sangat sedih membaca apa yang terjadi pada Anda selama kedatangan Anda. Saya yakin Anda bahwa saya akan menyelidiki masalah ini karena ini bukan standar yang kami miliki dan harapkan. Saya yakin Anda kami dikenal untuk staf kami yang ramah dan lokasi kami. Izinkan saya atas nama Manajemen dan tim kami, kami mohon maaf atas ketidaknyamanan Anda selama Anda tinggal bersama kami. Kami sangat menghargai kekhawatiran Anda dengan membagikan umpan balik yang membangun ini. Ini adalah harapan terbesar kami untuk dapat menjamu Anda lagi segera untuk pengalaman yang lebih baik! Semoga harimu menyenangkan Hormat kami, Boyke Sanjaya Manajer umum
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Lihat deskripsi asli
Dira A. D.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
10,0
/10
Diulas 327 minggu lalu
5 menit berjalan kaki ke pantai, pilihan makanan yang lezat dari mangkuk smoothie, makanan Barat Indonesia yang baik dan vegetarian, kamar yang indah, pengalaman spa yang luar biasa, semua pengalaman indah yang luar biasa. Akan kembali lagi!
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