Rating & Review Keseluruhan Regency Hotel

Absolutely Amazing, would highly recommend

Great location, but that is about it. Room service only came in to empty the trash and replace the tea and coffee sachets. No actual cleaning was done; towels weren’t replaced, bed wasn't done, sheets weren’t replaced etc. There also was no reception and no reply to trying to communicate via expedia/email. Overall it's okay if you just want to sleep there. Bed and bathroom were clean enough.

Regency hotel, the staff are amazing. The service is very good. My brother was staying for about a week and he’s a first time came to Brighton,. He really had a lovely time. I want to thank everyone and the stuff. 🙏🙏

Great stay. Fantastic view of the seafront and west pier from my sea-view room, and handy for the city centre. No lifts so climb to the upper floors can be awkward, but worth it.

Would not recommend for guests to stay

Our room was stunning and the location is great but the bathroom could use a little refresh with a lick of paint - although it looks like there may be some updates being made elsewhere in the hotel. Overall, a lovely stay.

Get what you pay for very acceptable

Room very dirty. Ceiling and carpet moldy

It. Was great the room clean wonderful shower nice hotel

Absolutely awful The worst place I have ever stayed Dodgy looking staff coming in and out Felt like a drug den Room stunk or damp and was so dirty We left and booked a different hotel as was so bad Felt unsafe and was just awful The photos are completely not what you get when you arrive

Nobody answered the phone so went round and nobody answered the door - banged and banged until a guest let us in. Turned out there's no reception, and no management on site. Eventually a cleaner called someone and he checked us in - friendly guy, but what a hassle. Room okay, but long wait for water to get hot. "Old plumbing" they explained - it certainly was.

Everything was in bad conditions and old

Not a hotel to stay at Decor did not match the pictures showing on Hotels.com condition was terrible unclean walls doors windows shelves furniture. No electrical PAT testing which is a legal requirement in hospitality industry

Great location

Is a old house converted and give it a old English touch and was nice 👍 , of course all facilities are new compare to the building. I love shower and enjoy it.

Lovely and comfortable. Great location and amazing view

It's big and clean, staffs are very nice!

Good location but more B&B than hotel. Good security on doors (not given in Brighton experiences) but (double) room and bed were small. Hot day but window opened onto fire escape so felt unable to leave it open so room became very hot and airless.

Stay was nice however, the kettle didn't work and the shower only gave out cold water (top floor, room 5). Other than that it was good, bit dated but sea view was lovely.

Sorry not much positive to say. Opened window and it had rotted through leaving half in place. Felt tip hit and cold markings on shower sums up the general state of shabbiness and poor cleanliness