Rating & Review Keseluruhan Holiday Inn Express & Suites WILLMAR by IHG, an IHG Hotel

Very friendly and helpful staff. Great breakfast, very clean

Muy amable el personal y bien limpio

Property was very clean and the beds were actually comfortable. Breakfast was hot, but bland. Pool area was clean, but could tell the hot tub needed to be cleaned ( it was not awful tho). Every staff member we came into contact with was very friendly. Thank you for making our stay so pleasant!

Attached to my work seminar at conference center my shower would only stay hot for a minute then go cold

Property was nice and clean. Plenty of space in the room. Nice options for breakfast.

Green mill restaurant was poorly managed. Good service after an hour of waiting with a bigger group that wanted to be seated as soon as possible… not well managed.

Very nice

Easy parking and great dining options.

It was fine.

Bugs in bathroom, towels had stains and make up on them. Stains all over the walls. Also I was double charged for the room.

Ok stay

Great place

Rooms clean but earring on floor, no bedding for couch bed. Quiet & peaceful, no one with us in pool either time. Breakfast okay but had to get employees to fill pancake machine & get more milk (out of little bottles so they set out a half gallon) & that was at 7:30 am. Great to have 2 tvs in room. Clean halls & pool area!

Very clean

The room was nice and clean

Stayed for a wedding in town. Our room was partially clean. There was candy and bead necklaces leftover from a birthday party in the couches and near the beds. Housekeeping walked into our room while we were still inside the room. Other than that it was a pleasant stay.

The staff was amazing - everyone was kind, responsive and helpful! Most hotels are very similar, so great employees really make a difference.

Really needs updating. Blow dryer didn’t work, bathroom smelled like urine. Door didn’t latch. Toilet wasn’t working properly.

Nice and clean with great guest services

BUT....the biggest annoyance was that the curtains don't fully cover the windows, only have the light white ones. However, the rooms that face west, when the sun sets it will be blinding in the room as there is nothing to block the sun to the west. Furthermore, at night they have a lot of lights in the parking lot that stream in through the windows the whole night. See picture as that was general look of the window from midnight until 6.