Rating & Review Keseluruhan Renaissance Haikou Hotel

The hotel is comfortable and takes care of little details evident in how the room was designed and amenities provided. For eg, light switches are conveniently located, with 2 toilet door openings with one near the bed and you don’t need to find your way in the dark. The sink has 2 taps to accommodate 2 persons. There is also a weighing scale, useful if you need to check the weight, including your luggage. You scan the key card to enter the room and there is zero failure rate unlike those cards which must be inserted. There are also eateries and super mart nearby.

Property ok. Still waiting for deposit to be returned?

Nearby shopping mall, many options for the meal. The mall is bit quiet. I should visit womer season to see the vibes of peak season.

Great location with extra helpful friendly staff

Good stay for golf trip in Haikou Mission Hill

Staff unprofessional.

Really nice! Stayed there for Chinese lunar new year. And nice breakfast. Both service and facility are great. The pool is nice and there is sauna near the pool service. and both are free. Free parking as well.

服務很棒！非常滿意！！

Renaissance haiko has the best employees ever. Through out my stay, every single hotel employee who interacted with me was very well trained, polite and tentative. They were extrodanary that I remembered most of their names: Zoe the front office manager, my life saver. I had this really important event at the golf club nearby, dressed to the nine and realized that my all my socks were still wet since I washed them last night, Zoe did her best to find me a brand new pair and saved me from the embarrassment, thank you Zoe! Andy&Tony the front office host, well trained, polite and friendly, my check in and out process took like 2 minutes in total. Especially Andy, I complained about the air conditioning in my room was not working really well, she immediately arranged another room for me and personally checked the temperature of that room, and helped me with moving. These people are awesome and I respect them for being professional and passionate to their career. Thank you renaissance haiko team, for the great memories and comfortable stay.

Nice place for golf retreat. Close to Haikou Mission Hill

Great place with very good value

Wonderful Hotel Better than we expected clean tidy and modern you can’t ask for anymore in China. The buffet Dinner was amazing especially being topped off with free beer. Staff are very helpful and accommodating which helps when you traveling with a baby. Highly recommended

Golf trip to haikou. Nice stay at renaissance with great value.

刚入住时发现枕头有强烈的类似汗臭味的味道，感觉非常不舒服。与前台反应后，酒店立刻安排人员帮我们处理，更换了寝具。整体感觉，酒店应该加强清洁的培训。 另外隔音效果非常不好，我们住在16层，但是即使将落地窗紧闭，仍能听到一楼传来的音乐声。房间之间的隔音也非常不好，可以听到隔壁小孩的咳嗽声及欢叫声。

Although hotel is away from city but it was surrounded by a massive mall. Good for those who wishes to stay away from the crowded city with lots of traffic. Hotel is relatively new. Relevant room design taking into account guests experience (such as sufficient sockets, well designed toilet and shower, even a rack for drying in the balcony). Staff are friendly.

Relax & comfortable.

Even though the hotel sits in a multi complex with shops, restaurant, etc...But, the quality of food there needs improvement.

Ett fantastiskt bra hotell. Allt var perfekt. Vackert, trevlig serviceminded personal, underbart rum. Ligger en bit ut i ett lugnt outlet område, men det passade mig bra. Var som en ny människa när man åkte därifrån.

職員有禮貌，酒店裝修高檔，床比較軟，房間面積寛敞 設施很多，停車場可以免費停車，職員指示清晰 職員有禮貌，酒店裝修高檔，床比較軟，房間面積寛敞 設施很多，停車場可以免費停車，職員指示清晰

酒店設施非常完善，用划算的價格入住高檔的酒店，非常適合第一次來海口旅遊朋友。