Large rooms - well equipped

Room was very spacious. Staff was friendly and helpful. No laundry on site, but one is nearby. 10-15 minutes walking distance to stores and restaurants.

Very nice place Good staff

Great location. Right by a subway, shopping and Gion district. Love the daily breakfast serve in room so we’re set for the day. The best part is free water, coffee, beers, soda, and sake in the lobby.

Beautiful room. Loved our stay

Convenient location to Nishi market and Pontocho alley

The staff were the best part of the hotel. The hotel is dated. It’s clean but dated. Again, staff and service were excellent

Amazing stay

We adored this hotel — perfect location in walkable Kyoto, delightfully tech-enabled room, and attentive staff. So many thoughtful touches like handwritten notes, China dishes in the room, sheet masks. The staff were so gracious and helped with everything we needed.

Hotel Alza was located in a great spot. It’s in Gion - close enough to all the great sights you can walk, but far enough away so you’re not trampled leaving the hotel. There is a kombini on the next block, and many many great restaurants. You’re also less than 10 mins walk to the shopping district. The staff were helpful and always available. But they are also discreet. Room ammenities were also thoughtful - face masks, heating eye patches, toe separators. All very considered for a long day on your feet! The bath boasts a “milky bath” option. The shower was firm and great. The bed was comfortable. There was also plenty of closet and drawer space to feel settled. I thoroughly enjoyed my stay in Gion and at Hotel Alza.

Beautiful room! So much space with amazing amenities. Perfect location for wandering the streets of Gion and nightlife

This hotel is something special. In a very quiet area of Gion, this boutique hotel is amazing. Our room was a corner two bed and it was HUGE. Top notch amenities. Electric controlled blinds and curtains, separate toilet room with quite the magical bidet that seat opens when you enter the room. Great tub and a wet bath shower. The service and staff was unmatched. You can’t go wrong staying here.

The room that I chose is said to be “river view”, but I was given the second floor and can’t see the river at all, but the street 😢that’s the only downside of the stays

This hotel had a great location and the staff were incredible. The rooms are quite large and clean. They are dated however the carpet in the room is in need of cleaning or replacement.

Clean room and excellent location, there is no restaurant tho

Perfect location in Gion, and just steps away from Pontocho. Rooms are spacious, and superior rooms have balconies overlooking the river, as well as windows that open to get fresh air. The one caveat is that people smoke on the balconies, so you can't really leave the windows open if you don't enjoy cigarette smoke.

Beautiful hotel and beautiful peoples

Exceptionally clean room, pleasant staff, nice view from room, close to shopping area!

Breakfast was fresh but western breakfast could have offered cheese omlette as well.

The rooms and staff are amazing, so I plan on staying here again. The bathtubs with fizzy bubbles are kind of a gimmick, especially if you are used to strong jacuzzi’s. Really liked the room delivered breakfast (breakfast in bed!), but the “Western” breakfast has a strong Japanese influence to it.