Hotel bien situé. Installation propre

Very welcoming staff, made check in quick and easy. Safe and secure parking. Located in an area central to all the best parts of the city and close to the Place d'Arms metro station.

Room was clean. Pool area was well maintained and clean as well.

Nice room, helpful staff. 2nd stay at this hotel and would return.

Muito bom. Excelente. Funcionários atenciosos.

Room was clean. Also the room (10th floor) was quiet, barely heard any outside noise.

Ecery good would recommend

Everything is perfect

Amazing

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Well located. Clean areas. Clean room. Staff was very kind

Clean room, nice pool

Clean room, lot of space, nice pool, nice staff!

AMAZING STAFF AND HOTELL WILL COME BE EVERYTIME

Very good

I booked a special Mother’s Day stay at the AC Hotel Downtown Montreal for my girlfriend, our 3-month-old baby, and myself, and unfortunately the experience was disappointing. I specifically booked a King room with a full bathroom, but the bathroom was split into two very small sections, with a tiny shower separated from the toilet area. It was not what I expected based on the booking. I immediately called the front desk and spoke with Adam to request a room change because this was clearly not the room I booked. I explained that we came for a special occasion with our newborn baby, but I was told there were no other rooms available. The noise throughout the night was also terrible. People were loud in the hallways for hours, and there was constant noise coming from upstairs despite us being on the 10th floor. This hotel seems much more suited for a younger crowd looking for nightlife rather than families trying to relax. I had also requested a baby crib before arrival, but it was missing when we got to the room and I had to call the front desk again. We were also missing bathrobes and slippers, and the coffee station barely had enough coffee pods and no milk. The only positive part of the stay was the pool. Honestly, we were happy to leave the next morning. I would not recommend this hotel for families unless you call ahead and confirm the exact room and amenities you booked.

Clean, comfortable rooms with excellent amenities. Location makes it easier to explore downtown and old Montreal.

Kindness of the staff

What a nice surprise! Great hotel, great location and the room was lovely and very comfortable. Parking was a bonus too. Totally coming back on my next business trip. Thank you.

Good location, the hotel is relatively new and the room was clean. The staff was helpful.