clean room friendly staff

I am so grateful for Ms. Hee yo (the Korean receptionist). I arrived at 7AM after flying at midnight the night before. Even though the check in was at 3PM, she found me a room for a 9:30 check in. I then slept from 10-2 PM and regained my energy. I will always remember her kindness and service!

Buen hotel, moderno y cómodo, con habitaciones amplias y limpias. Cumple con los estándares de Hyatt y tiene un ambiente tranquilo. El único punto a mejorar es que el servicio de alimentos a la carta es bastante lento, aunque la calidad es buena. En general, una buena opción de hospedaje.

깨끗하고 친절한 서비스 매우 만족합니다.

좋았어요

The breakfast was really bad. Most of foods were cold, fried eggs, omelet, fried rice, etc. No one speaks proper English at the restaurant. I have been to this restaurant many times, but this trip was worst experience.

객실도 아주 깨끗하고 직원들이 너무 친절합니다. 생일이라고 따로 말 안했는데 케이크까지 챙겨주셨어요. 헬스장과 사우나도 이용하기 편리하고 시설이 좋았어요. 조식도 맛있어서 한번더 추가해서 먹었습니다. 북경 갈일 있으면 다음에도 이용할 것 같아요.

フロントの人数が少ないです。

入住時等了20分鐘，接待員跟前面的客人聊了好久，完全無视后面还有人排队，也没有其他职员出来帮忙入住

房間很棒，服務很好，尤其是禮賓部的人員，都會主動協助，非常的幫忙，是一次相當好的住宿體驗！

Simplement sublime

I really enjoyed the gym, also the space in the place. It's uncommon to see a nice and new hyatt in a place close to busy area of a metropolitan city

Kindness

모든점에 만족합니다.

Everybody is extremely helpful, polite, and courteous. I have a difficulty with my food and they were overly helpful in the kitchen. The chef was extremely nice. This is really an upscale place. I would highly recommend it.

Il personale parla poco inglese. Mi è stata assegnata l'ultima stanza, con una brutta vista, ho chiesto se fosse possibile cambiare in un'altra, mi è stato detto che dovevo pagare un extra, anche se in altri hotel mi hanno cambiato senza alcun pagamento aggiuntivo. in generale l'hotel è pulito, bello, a 10 minuti a piedi dalla metro

Hotel was excellent. Clean and friendly staff. Well worth the stay. Extreme value for money. Breakfast was awesome.

I wanted to cancel the stay at least 10-20 days ahead of time, but they refused to refund me at all. It's robbery. It's a running downhill brand name, they seems to have finance problems. Because they will grad any penny you paid ahead and not refund for whatever reason you have.

All people at the reception speak an excellent English.

thethe hotel was very new. The room was spacious. Staff was very courteous