When i was checking in they told me that they give my room to someone else that if i want to leave my luggage in a nasty storage im going to report i would like my money back

Completely mad… Room was not available at arrival, was given to someone else. MUST get a full refund

Good value for the price. I have travelled a lot and this place for was great. Own room and private bathroom can’t be beaten in Guatemala City. The area is not the best and it can get loud at night , but it depends on where your room isn’t located. Plus hot shower. You are like 3 minutes walk to the center and everything

Everything was very good, the staff is very efficient. Thank you.

Very convenient

Buen lugar, amables los encargados

No like

Good

Todo esta bien, excepto la falta de Higiene.

Je suis arrivé avec ma réservation déjà payée, l’hôtel avait donné ma chambre à quelqu’un d’autre et n’avait aucune solution à me proposer. C’est inadmissible

Positivo: El encargado fue muy amable. Negativo: - El ingreso fue hasta las 4:30pm y no 11:30am como decía hotels.com. - La habitación estaba bien, pero la única ventana estaba en el baño. - No nos dieron jabón o shampú. - La ducha estaba en el mismo espacio que el inodoro (lo cual hacía que se mojara todo después de ducharse).

When a serious problem emerged, no one at Hotel Histórico took responsibility. No hotel management available. There is no visible sign on the street to indicate that this is a hotel. Stay at your own risk!

Fui y salía q no tenía ninguna reservación y pagué x adelantado

I was killed 20 cacuracha really creepy

Me cambiaron de hotel y me dieron uno en demasiadas malas condiciones por lo cual no me pude quedar en ese hotel tuve que ir q pagar otro lo cual me genero un gasto extra, tengo los chats donde me cambiaron

가까운 레스토랑이 싸고 맛있습니다 6시부터 4시까지 밖에 안하지만은 그이후에는 다른 곳도 좋기때문에 호텔도 가장싸고 재미있는 케이블티비가 나와서 시간가는줄모름

No se sabe si la dirección está correcta, el lugar donde nos mandaron y nunca nos abrieron, necesitamos nuestro reembolso

EXPERIENCE EPPOUVENTABLE….N’ALLEZ PAS LÀ ILS SONT DES VRAIS VOLEURS…..ONT ANNULÉE MA RESERVATION ET REFUSENT DE ME REMBOURSER

The place is not easy to find because it does not have an exact address on the map and they do not have a sign

Where to start with this hotel experience... Our bus was delayed into Guatemala City which meant we didn't arrive at the hotel until 10pm. Luckily our taxi driver hung around and helped us find this place. There is nothing on the front of the building which identifies it as a hotel. Secondly, once they answered the doorbell they said they were full. Luckily after showing a reservation they invited us in whilst they made some calls. With 15 minutes we were being whisked away in a car to another hotel. So credit where credits due they did sort it out and ending up in the same hotel chain but closer to the historic centre. However, luckily it was late and after a near 12 hour bus we didnt care too much where we were because the room was very poor and only provided a fleece blanket as a sheet... It makes my skin crawl thinkong about it. Finally, we had a bit of time before our next transfer so we wanted to explore the city but unfortunately we werent allowed to leave our bags! Wbich really was the cherry on the cake.