The guy at the front desk was one in a thousand who was able to pronounce my name correctly. Nice job! The hotel does not have elevator but the front desk staff offered to lift the luggage upstairs if needed. They really didn’t have to, but their offer is heart warming. The room is a small sized room typical in Iceland, but the layout and fixtures design seems thoughtful to make the room functional despite the small size. I’d recommend the hotel investing in more effective black out certain and allow the guests to turn off bathroom fan if they prefer.