Rating & Review Keseluruhan Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only

Next level VIP service worth every penny.

The staff was fabulous. Everything about this resort is fabulous. We’ll go back at least once or twice a year. Love it!!!

UNA DE LAS EXPERIENCIAS MAS BONITAS

Todo muy bien

Todo y todos te hacen sentir como en casa

Está increíble!! El servicio del personal en general más que excelente!! Por supuesto que lo recomiendo y ya estoy planeando mi regreso!!

Una excelente propiedad, una excelente experiencia, todo muy confortable dentro y fuera del Bungaló una atención excelente desde que te reciben en el aeropuerto, todo el personal muy profesional , amable y atento, superó nuestras expectativas, sólo pienso que pudiera ser un poco más económica debido al salgazo o algas, que permanece todo el tiempo en la playa, a pesar del gran esfuerzo que se ve, realizan por mantenerla limpia pero en general todo muy bueno

Todo bueno Aa

Palafitos is one of the best places I have ever stayed. I am going to visit Mexico and stay at Palafitos again. The area, view from rooms, accommodation standards, restaurants, staffs, I mean, everything is just great about Palafitos.

EL LUGAR ES INCREÍBLE

This is my new favorite place to stay! The service was the best I have ever received and was consistent across the board . Ferdinand, Janet and Alberto were outstanding- extremely attentive and responsive . The property is beautiful and the overwater bungalows are very nice . Great price for what you get . They aren’t kidding when they say “More Inclusive”. Definitely will be back .

This place was amazing! 5 star treatment from the beginning to the end. Food was amazing, service, beautiful beach beside the seaweed. But it’s everywhere. The bungalow was exceptionally nice.

Everything was impeccable! Everyone was great.. food was delicious! We celebrated our 25th anniversary there..

Our honeymoon at the Palafitos Overwater Bungalows was pure perfection from start to finish. The luxurious sedan pick-up set the tone for the top-notch service we experienced throughout our stay. Our overwater bungalow was breathtaking – panoramic views of the Caribbean Sea, a private infinity plunge pool, and even a glass-bottom floor panel. The service was truly extraordinary, led by our incredible butler, Yasser. He anticipated our every need, orchestrating our stay with grace and genuine warmth. Yasser made us feel like cherished friends, always going above and beyond. Our beach butler, Rafael, was equally delightful, ensuring our beach days were pure bliss with refreshing drinks and a constant smile. The food was a revelation, far beyond "5-star." Every meal was a Michelin-star style masterpiece, meticulously crafted and exquisitely presented. We savored fresh seafood, perfectly cooked steaks, and innovative dishes that delighted our palates. The attentive staff in every restaurant made each dining experience memorable. Beyond the service and sublime cuisine, the Palafitos exuded serenity and romance. The intimate setting ensured privacy, and we loved swimming from our private deck and soaking in the sunsets. It was an immersive experience in unparalleled luxury and heartfelt hospitality. Our honeymoon was a dream, where every need was anticipated and every moment felt magical. We left with hearts full of gratitude and a longing to return to this paradise.

Amazing

Todo nos encantó

ES UN LUGAR DE ENSUEÑO!!

This property is breath taking and the hospitality from start to finish was completely unmatched. We stayed 4 days at the palafitos and 3 at xcarat. Palafitos was by far our favorite place and most memorable given the staff and all around service. We can’t wait to come back for a full week next time!! Aldo, Janet, Alberto, you all made this trip amazing!!!

All staff was friendly and courteous. Special thanks to Yasser anf Fernando and the male bartender near the palafitos check in. Housekeeping services were excellent

Wonderful time !