Rating & Review Keseluruhan Hilton Garden Inn Omaha Aksarben Village

We went as a family of 4 for the weekend to visit the zoo. The room was clean and the location was good. The first night our room was quiet. The second night there was a very loud party happening in the ballroom. Because we were there two nights, there was no reason we needed to be placed in that room (guests of the party could have been in our area). It was very loud. We called the desk and they said it would be quiet at 10. At ten they turned it down a bit but we could still hear it loudly. Some point around this time someone from the party pulled the fire alarm. We called the desk again to make sure it was not a real fire. Our kids were woken up and startled. The combination of all that noise led us to not falling asleep until after midnight. The next day the hotel called me and said due to the noise they'd put points into our Hilton Honors account for our trouble. It's been two weeks and I've not received points. I emailed the hotel manager for an update and didn't hear back. This is a big disappointment for us as we have trusted Hiltons in the past.

Loved the cleanliness and safety of the location of the hotel. Our golden retriever dog accompanied us and he also enjoyed the place. Rooms are very spacious

Very clean and great breakfast!

It was comfortable, clean and had everything we needed.

Excellent place to stay. Room was spacious and had many perks being close to UNO. The beds were a little uncomfortable but got the job done.

property was well maintained, clean, inviting, staff was very helpful

Love the location and free parking

everything was good

This was a very good option for our 1-night stay as part of a longer road trip. The location was good - near the Interstate but not too close, in a business and retail complex. The food was very good- I had a delicious burger. Staff were helpful & friendly. The room & bathroom were clean & quiet.

Customer service and hotel was fantastic 👌

The entire staff is amazing. Had made several phone calls about our reservations and each time they were very helpful. At check in Justin was wonderful. Room was comfortable, breakfast was more tgan above average. Only complaint I have is no hot tub and the pool is very small. Plan on staying here again

Area was great. Lots of food options within walking distance

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The hotel and staff were very nice. It was easy access to the reason we came to Omaha. My only issue I had was with the breakfasts. My grandson was served terribly spoiled and sour milk the first morning. The second morning we were told they were completely out of milk at breakfast. My grandson ordered the same meal choice both days and the second day he didn't get all the food and was told that it didn't come with it......but the day before it had????????

Great location. Clean and friendly.

This is my favorite place to stay whenever I visit my daughter who goes to UNO!

Great

Great location!

Hotel was nice for what we needed it for. However the bed was extremely uncomfortable and hard while the pillows were too soft and flat. Multiple people from the bridal party complained of the same instances.

Great location