Everything was good except for noisy guest in adjoining room. Kids making alot of noise and had to complain to front desk.

Staff were very pleasant and helpful. Lobby was extremely inviting.Breakfast was good, however, would have liked the breakfast items to be a bit hotter.

Pretty upset that we had to make do with a King Size bed with 4 people that was scheduled to be in the room. Went down the next day and they said they could move us only to not be moved bc it was too late when we returned from a ball tournament.

Being located by the airport, I figured this hotel would naturally be used more compared to other locations, but that still should not affect the degree of cleanliness each guest experiences. I know hotels never fully clean anything in between guests, but the room I had blatantly reiterated this fact. From hair in multiple places inside and outside of the shower, to the darkly stained shower floor that I know could be remedied with some Comet and a lot of eblow-grease to foreign hairs in the bed sheets and sticky, red residue on the night stand in between the beds, I knew without a doubt the room had not been cleaned. My partner and I pushed the mattresses forward looking for a personal item we lost only to find other's dropped belongings behind the bed. More evidence of just how little cleaning is done in between each stay. Then the mattresses of both beds were visibly sunken in the middle and the air conditioner half worked the entire time, which led to me doing more waking up and sweating last night than actually sleeping comfortably. Perhaps the only good thing was that the front desk attendant was pleasant at check-in. Outside of that, this stay was a complete disappointment for me, and I now know to avoid this place at all costs next time.

I'm very disappointed and pissed off regarding the staff at this hotel. I reserved two rooms from September 6-7. One room for me and my grandson, the other was for my son, his wife and my granddaughter. My son informed me today that he had to call the desk 3 times until 4 am to complain about loud screaming, music , vulgar language and other inappropriate behavior which could be heard with my 7 yr old IN THE ROOM! My son was in room 311 and the disgusting behavior was taking place in room 309. I paid over $300 for this reservation and now they have a return visit there for a NON-REFUNDABLE room and believe me when I say this is the last hotel they want to spend another night. I believe Hilton should do something to compensate for the aborhent behavior they had to go through. I would appreciate a direct contact phone call to discuss my complaint.

Great stay

Our room was clean and spacious. We were able to bring our small dog which was important to us. We enjoyed the breakfast that was offered every morning. We will definitely return.

This property is very centric and new- with very comfortable rooms and facilities it is the place to stay. Adrian, at the front desk was spectacular, he was friendly.

I enjoyed my mini vacay. I did have one issue in regards to a noise complaint at 2p. That was very weird & I didnt understand nor appreciate the other guest with this complaint. The staff was understanding seeming how it was 2p. If your looking for quiet at 2p on a Saturday get an AirBnB all to yourself. All the staff was very polite & had amazing Customer service skills. One particular Front Desk member by the name of Adrian. He went above & beyond to make sure I was comfortable. As well as his recommendations on restaurants with great service & quality food were on point. I would definitely recommend this hotel.

Adrian wonderful. My family & I came for a sad occasion. Adrian help in everyway he could to make our stay comfortable

As is the case with most Home2 Suites Hotel, we had a very comfortable stay.

Food to buy is expensive

They advertise that they have free airport shuttle but that’s a lie. They have a contract with the airlines and only crew are allowed on the shuttle between 4:30 AM - 7:00 AM so if you have a morning flight you are out of luck. You have to pay $25-$30 for an uber to go 4.5 miles. They shouldn’t advertise a free airport shuttle if they don’t actually give guests rides when crews are there. They even lied to me and told me they had a big party and there were no seats. In actuality, they only had 4 crew members on the shuttle at the time I wanted to go. They had plenty of room! I’ll never stay there again because of this.

The staff was wonderful.

I needed a room with two beds and a sofa. They gave me two beds with no sofa and we had to sleep sideways on the bed. Awful awful awful. There were five of us.

Quiet, clean, convenient to USA Baseball Complex. Staff was friendly and helpful. Easy parking, fast elevators. Spacious rooms.

Good experience. But very reluctant to change the bedding and towels. We had to tell them repeatedly every day and still was not done. They said we do it only once every five days which I have not experience at any other hotel. Rest is good.

Easy quick check in and out. Friendly staff, great breakfast, and warm indoor pool which we really enjoyed!

If we could give negative stars we would. Showed up with our family of 5 with a two queen suite booked. This room clearly states in our reservation that it includes two queen beds, a sofa bed, and a kitchenette. When we checked in, we were told none were available and they only had two queen bed rooms available. No suites (that we paid extra for). The room they put us in was TINY and they had to jam a roll away into the room as well. The roll away was pressed against one of the beds. It also blocked the space to get to the bathroom and door. I called Expedia and they quickly said they would be willing to refund our reservation, just needed the hotel to approve it. When they called the hotel, the property wouldn't approve it as they "provided an extra bed". Adrian at the front desk was the most unprofessional and rude employee I have interacted with in years. Avoid, avoid, avoid!! They will not honor the room type that you book.

Great stay! No complaints honestly.