The staff were friendly but the hotel, and the room in particular were poor. It was dark, the door handle looked like someone had tried to take it off previously, the plug sockets and electrics didn’t work and looked like they were just temporary extension leads, the light switch by the bed didn’t work, there were spiders webs across the ceiling and the bathroom fan sounded like a plane taking off.
All fine so long as all you are looking for is an ultra budget bed - nothing else, disappointing for London Victoria.