Staff was

La beauté des chambres l'emplacement et le personnel était superbe

The room exceeded our expe tations. The restaurant in the hotel is sooo good! Great vibe and the chef is very creative. Cocktails are delish! Staff goes over and above to make sure we were enjoying ourselves. We will definitely be back!

Excellent room, decor, staff, and superior restaurant.

Great stay in the heart of downtown.

Everything Rooms, the bar The staff was so very accommodating Well worth another trip

Yes

Amazing!

Impeccable sur tout les points. Un service plus qu’exemplaire encore une fois. La cuisines, la suite et surtout le personnel. Bravo Germain vous avez developper une approche client de fine pointe.

It was a beautiful hotel! Staff was helpful and welcoming.

great space in the room

Loved hotel. Great staff. Beautiful rooms

All perfect except the mattress

The room was cozy, well appointed, with stylish finishings and amenities. Beds were very comfortable service was friendly and professional. Bar/restaurant was also nice for a drink.

After a long week on the road I went down Sat morning for breakfast. The 3 young ladies were in the weeds with only 6 tables. Waited for 10mins at a table not even a glass of water or offer of coffee… really expect more from this hotel. Will look elsewhere on my next trip to Ottawa. This Germain property is just not up to snuff.

Very nice modern hotel.

Great

Staff was very friendly and always going over and above. Beautiful, clean room.

La problématique est que nous avons réservé une chambre avec deux grands lits mais les lits étaient plutôt des lits doubles….Le personnel de l’hôtel semblait confus et ne pas comprendre que trois adultes pour deux lits doubles c’est un problème. J’ai été irrité car nous avions bel et bien réservé pour des grands lits. Je suis déçue.

Wonderful!!!