Staff are very friendly and knowledgeable. Rooms were clean and suitable. Only discrepancy, I booked a patio room which at first sight was nice but... unfortunately while sitting outside on it, all you could hear was everyones air-conditioners. Not bad maybe, but they were so loud and rattling... it was all consuming when trying to relax. In turn, I sought out their public outdoor areas which are very nice. Great breakfast, different items back to back days. I'd stay again but not upgrade to patio room.