Good Staff. Premium room's jacuzzi was beautiful.

It was an okay stay, felt a bit creepy as we got two calls to the room with no answer at 1am which threw us off. Otherwise bathtub was a nice amenity.

The room was clean but was freezing in there. The heat was not coming out very hard, and the room was very cold. The pool was closed and they never put online that the pool was going to be closed for a few weeks. Was very disappointed because that was one of the main points why we booked this hotel for our son's birthday weekend.

Rooms are very clean, staff is helpful and friendly.

Everything was perfect I want to personally thanks staff at night for making the checkin easy at 12:00 Am I would definitely visit again for my next trip Thank You Everyone

The heat barely worked, hot water was hit and miss, and when i drained the jaccuzi tub, it backed up the shower drain got the floor wet. Also brought up all the grime from the pipe. 0/5 stars, id rather sleep in my car

Everything was good and the staff are all very friendly and nice, if I ever come back to Niagara I will definitely stay here again, thank you all the staff for ur service

My friends and I had a great time. We got use of the pool, parking was literally outside our door, walking distance to shops and restaurants. The only issue was the coffee machine in our room was not working. I will definitely come back. The staff was wonderful, friendly kind and efficient.

The overall stay was great. Breakfast was great! Staff was very tentative to our needs and questions. Rooms were very clean and spacious. The pool however could be a little warmer. The pool was a nice set up - very tropical.

my kids like the hotel and enjoyed the swimming pool and billiards

it is all good！

All staff are welcoming, and the room is extremely comfortable!

Nice hotel. I will choose to stay in this hotel again next time.

Staff, breakfast and room were all excellent. A little outdated but great value!

Spacious and convenient to US

Very nice staff. We had a great stay.

Couldn't shower, the selector didn't work, the water ran the complete time and wouldn't shut off. No hot water. The vanity sink would barely drain so you couldn't have the water run for very long. The rib would fill up will water as well and drained very slow. Told the front desk person and it and the answer was just "ok" when checking out. Won't go back, will spend a little more money and get a place that you can actually take a shower.

There was water damage around patio door, carpet not cleaned and the room smelled terrible.

Parking seemed safe but there were homeless people outside near the bus stop which was seemed unsafe.

If you’re looking for a hotel keep looking. The staff was friendly but their English was quite limited, some spoke none at all. It just made it hard to ask for directions and recommendations. The pool was frigid! I’m from Alaska so that tells you how frigid the water was. There is no hot tub, it must be broken because it wasn’t filled with water for quite some time it looked like. Our Keurig was broken, so they replaced it for us. The new one had mold in the water compartment. The breakfast was limited, the line was long, and they literally served hotdogs for breakfast. You could wait in a separate line for a waffle, but again had a ton of options for them to redeem themselves.