The staff could be more friendly

Hotel kept clean, did not have a Matterhorn view I was in the back side but still a great view of the lower city. Room nice and comfy with a warm down blanket. It's nice to plopen the window at night and catch the cool Alpine breeze. You can faintly hear the river below and you fall fast asleep.

Gutes Hotel, gutes Preis-Leistung-Verhältnis und zentrale Lage in Zermatt. Schöne, traditionelle Holzausstattung des Restaurants bzw. des Frühstücksraumes.

Room was spacious and had a balcony view of the Matterhorn.

We loved it! Will be back again.

Staff were warm and friendly especially the bartenders whose names I can’t remember. There was this one guy who was courteous to point out a few hotspots nearby which made my overnight stay better. Thank you ;) I enjoyed the ambiance, heated towel racks and warm bathroom floor. It was short stay but good place to stay. I would visit again and recommend to others.

Right in the area you want to be with a great view of the Matterhorn!

Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.

Charming!

Stora rymligacrum

坂はありますが駅から近く、大きいキャリーケースを持っても歩いてホテルまで行けました。 チェックアウト後も荷物を預かっていただけて助かりました。 お部屋は広く、2人で大きいキャリーケースを広げても窮屈さはありませんでした。 お部屋からはツェルマットの街並みと山々が同時に見られて、夜は一階のバーから聴こえてくる音楽もとっても素敵で、どこかから焚き火のような匂いもして五感で楽しめるホテルでした。。 次にツェルマットに行く時はぜひ一階のお店も利用したいと思いました。 9月でしたがクリスマスを彷彿とさせる街は本当に素敵で、最高の思い出になりました。

I love the hotel overall, especially the great mountain view from the room, but there is a little bit of noise from the bar at night.

Incredible place in Zermatt. Amazing staff, great hotel.

We stayed at a room with a balcony facing mt Matterhorn. Train station is in walking distance and the streets are luggage friendly. The hotel is close to the river and you will have lots of dining options. With the forever changing mountain climate, clouds flying in and out, a nice Mountain View helped in deciding when to head to the top viewing platform.

Great mountain view😆

Direkt im Zentrum, schöner Frühstücksraum, nah am Bahnhof. Zimmer modernisiert, Aber dennoch hellhörig.

Beautiful hotel and friendly staff. Our room has beautiful view of Matterhorn.

It was amazing

全て平均よりは上でまあまあ良かったです

Good location