Staff were amazing. Louise was so very helpful. Quaint pub area with great seating options. Breakfast was a little pricey for the quality. Rooms were decent. Very plain. Shower was a little awkward with water splashing out constantly.

Drinks expensive.due ro accident outside.the kitchen was shut.Had to go look for food.Not the hotels fault

Staff very friendly and attentive. Bed Room, common areas and bathroom were clean but in need of renovation and repair.

surprised to be asked for payment when we arrived had paid before online day before was also asked again following morning apparently not showing on system

I understand we paid just 48 quid for a room, but to have black mold, tissue stuffed in window seal and carpet quite literally stopping the door from opening as it was ruined and pulled up was not acceptable. No toilet roll. Soap empty in bathroom and felt like it was a painted shell not a hotel room. Harsh but true. For maybe 10 or 15 more quid we could have had literal luxury compared to this at Blancos or Greenacres. We got moved to a different room that had bare walls. A bathroom bigger than most bedrooms with a 19 inch tv in the high corner of room and unfortunately this caused (im not exaggerating) echoes that can only be described as desperate lol. I know you get what you pay for. However we have got a lot more for very little extra money. Seriously this isnt a hotel. Its a few rooms above a pub. The rooms are terrible. Pub However is great. Seriously the pub and staff are great. Rooms are like a hostel.

Friendly, helpful staff. Room was spacious and comfortable which was great for a dog friendly hotel. Locals in the bar were very friendly also. We enjoyed our stay.

2 star hotel advertised as 3 1/2 star, checked out straight away and checked into prem inn

The hotel’s staff is kind, and the food is excellent! However, the only inconvenience was that after 11 p.m., we had to use the outdoor stairs because the main door was no longer accessible.

Pleasant pub, staff friendly. Economical and value for money.

Dirty beyond ability to be cleaned, poorly maintained, Black mould in bathroom, curtains hanging off, Carpet so dirty that felt need to keep shoes on. Needs a complete refurb. Such a shame as staff were lovely. Pictures very misleading.

Kevin and the team are great, happy to help however they can. The food is very good as are the drinks. The en suite bathroom had a great shower, fluffy clean towels and was nicely laid out. The bed was clean and comfortable. We stayed for two nights and both agreed the only thing to change were some of the carpets. We didn't sleep, eat or shower on the carpets though, so it wasn't a game changer. We would definitely stay again, thank you Kevin and the whole team.

Simple, functional and good food, excellent staff and a good area to stay for business.

My room was of a good size, however the cleanliness skirting boards was poor. The room would benefit with a lot more power points for charging.

Good evening meal & breakfast, slept well

Great manager dont think anything would be a problem if you asked great staff aswell. Clean linen and hot water after a days work. Its a budget hotel so dont expect the ritz bedrooms just need a refresh but ive stayed for another week. Food is very good and HOT. Overall great. Thanks again jason A

Cannot beleave you would pay that amount of money to stay here . Dirty dated would like a refund on this property. It is the worst place l have ever stayed in . I have traveled around the country a lot not fit to advertise this place . So So disappointed havnt slept all night as of the surroundings.

A lovely overnight stop off on our road trip through Wales. The owner and staff were friendly and welcoming. Would stay here again if we are travelling this way

Twelve nights is amazing place to go the landlord and his mum and all staff was friendly and made us feel very welcome. The food was amazing breakfast and evening meal we will differently be going bk

Stay was ok , the staff were nice and friendly but they turn the central heating of at night so you freeze your bloody ass off at night and when I mentioned it on booking out they said i should have told them and they would have provided a fan heater.,, ( well, I'm sorry but if I am staying in a hotel that has Central heating, why don't you leave it on? I shouldn't have to ask for a fan heater. Or any other heater. ???)

Booked two rooms at this hotel some weeks in advance as my band was performing in Swansea. I was notified that my payment had been declined two days before the stay (even though payment would ostensibly be taken on arrival). I updated my payment details and paid for one room through the portal but payment for the second room couldn’t be taken so I called the hotel. They informed me I could just pay on arrival as originally stated. However, two hours later, they took full payment from my card. I was willing to overlook this but the shambles had just started. I completed the ‘online check in’ form the day before my stay. On the day itself, we caught an Uber to the hotel at 3am (at a cost of £30) only to find the doors to the hotel firmly locked, with no buzzer or intercom. The lights inside the bar were on but there was no-one to be seen. I called the hotel repeatedly for at least 10 minutes with no answer. We weren’t getting in and unbelievably had to call another Uber, wait in the rain for 15 minutes with no shelter and then head back into Swansea where I was forced to pay £250 for a further two rooms at a Premier Inn. Absolute shambles. Expecting a refund.