Was there for a nine day stay. House keeping regularly forgot to refill amenities. Had to call front desk almost daily for something. Men and women’s public restrooms had broken toilets. No sign of any repairs being done. Hotel staff performed outstanding during typhoon to ensure safety and as much support to customers as possible. Maybe hotel should consider opening dining area for dinner during contingencies. Walking to Dusit Thani for one dining source was limiting as it was at an expensive Thai restaurant. Hotel had limited parking which was used by staff and taxis. Taxis company had more cars in the garage than slots already reserved. Staff should use the large parking garage at the Dusit Thani next door. Though improvements could be made, overall a positive experience and the King Suite Front Beach is an outstanding room and great view. Definitely, worth staying there again.

This is my second stay here. Check-in and out was very quick and pleasant with no drama or delays. Thank you for that! Things have slowly improved. Bathroom still needs much work: poor paint splatter on the fixtures and paint borders are messy/sloppy, wallpaper is peeling and bubbling, bidet and exhaust fan were both not working, the top of the flat top shower fixture was very dusty (maybe need taller staff to clean) and made me sneeze several times. The liquid shower amenities were not clearly marked and the fixtures holding them together are junky and corroding with white residue. The room itself was very clean and comfortable...great job. Parking is always tight, but thankfully free. Now, the entire staff was truly excellent. Ms. Amalia from Aqua remembered my guests and me. She treated us like royalty. Soi staff was also very accommodating and friendly. Great food there. Loved The Grind staff...so friendly and welcoming and always smiling! That's the secret: make everyone feel welcome and important, no matter if they are local, military, Asian tourists or the odd visitor. The live music in the lobby was fantastic with locals and visitors feeling welcome to dance and enjoy the place. I danced by myself and everyone was so happy. The Saturday live band on 7.11.26 made sure all types of good music was offered. Excellent band. Keep this going alive and festive, Dusit, and you will always have many customers returning. I know I will be back soon for another staycation.

素晴らしかったですまた泊まりたい

Not a great breakfast.

多々あります

スタッフの接客がとても良かったです。 各階にウォーターサーバーがあり、便利でした。

Ww were staying at Dusit Beach Tower. The Presidential room is disgusting. Old model frim their carpert are gross, linking roof all 3 bathroom are disgusting so old. We can't last an hour, i have ti throw up because of the smell.The manager are nice its just their facility are gross. Employees are not helpful. They have no customer service at all. The minute we arrive we have 3 large luggage there is 2 guys from the valet, they're standing and watch us to unload our luggages they didnt even offer a cart. Rude service

毎日部屋のクリーニングが17時前後でシャワーも浴びることが出来なくて大変不満でした

Good place and location but the property start showing the age, club lounge disappointing as food selection and quality is poor especially for breakfast, Great view from the balcony and good feature can use Dusit Thani resort pool, much newer and luxury property

Great location and views!

皆さまフレンドリーで朝食もおいしかったです。ウォシュレットがあったのもよかったです。

This stay was disappointing and expected a clean room, the sliding door glass was full of swipe marks possibly by using a dirty cloth and not wiping it dry, same goes with the glass panels on the balcony railing (same situation). We had to rooms, the other only had 1 chair in the balcony while the other had 2 with a side table. Worse was the drapes, they couldn’t open or close and was told the engineer dept was going to fix it but never showed up. Breakfast buffet offering were mediocre, didn’t feel I got value for the money spent during this stay.

As expected for a 4-5 star hotel.

Good BF, excellent staff, clean room.

The property is absolutely gorgeous. Everything was so beautiful and looked very clean. Incredible breakfast buffet, very friendly and helpful staff. My main concern was the smell and very loud music. The majority of the hotel smells very strongly of men's cologne. The smell is overwhelming and it is everywhere except for the room. The live music gets extremely loud in the evening. It felt like we were walking into a night club if we came through the lobby late in the day. The loud music and obnoxious smell make it hard to feel relaxed or welcome. The pool is beautiful and even has waterfalls. The beach is incredibly close and the water is crystal clear. You can snorkel right off the beach right there in front of the hotel and see gorgeous fish. We loved everything about staying here except the smell and the noise.

ビーチフロントのお部屋でとても眺めが良く 素晴らしいお部屋でした。 室内は綺麗に保たれており、シャワーもお湯、水量ともに問題ナシでした。 お値段の割には想像以上にいいお部屋でした。

깨끗하고접근성좋아요 적극추천합니다 아이와함께가기좋아요

となりのタニに比べれば年季があったが、清潔で、海が綺麗に見れてよかった。

Room was in need of some TLC with some things not working. Staff are very helpful and the location is excellent, so all round was a great choice but some updates would be good

This was my first stay at this Dusit Thani location. Staff and facilities were quite good. Some room details were dismal. Whoever painted the bathroom should be reprimanded. There splatter marks all over the mirror that was mounted over the sink and in other areas. The boundary between the wall tiles behind the bathroom sink mirror and the existing wall was very messy and noticeable. It does seem that the painter was either very inexperienced or inebriated, or both. The left side window shade in the living room was damaged and torn. Although it performed marginally (it rolled up crooked and was noisy) it definitely needs replacement. Electrical outlets were hidden by the mattress. I didn't find them until two hours prior to check-out. I spent two days at this hotel. The hand-held shower in the bathtub did not work, but the main shower head was fine. I really hope our visitors are treated to better than this. They will notice, but will not say anything because of their cultural norms. Guam hotels can do so much better if many of the room details are rectified. Satisfied customers will come back for repeat business and recommend this place to others. We can do this. It just takes the will, resolve and effort to make it happen. My experience at the Aqua Restaurant was exceedingly satisfying. Ms. Amalia, my server, remembered my name, even though I had not seen her in over a year. Her service was on-point and her demeanor was exquisite. Come on, Dusit Thani, you can do it!