Clean room and spacious bathroom. Lovely heated footing in the bathroom! Bed very comfortable and great blackout blinds. Nowhere to unpack / put clothes and bags and this was the only downside to the room. Staff very friendly and helpful. Breakfast buffet plentiful, varied and fresh.

Klein, aber fein. Mitten im Ort gelegen sind alle wichtigen Dinge gut erreichbar. Der Service stimmt, das Frühstück umfangreich und gutes

This hotel get 4 out of 5 stars as an objection to all hotels in Longyearbyen. There is no reason why they are so high-priced except that they can get away with it. The Vauilt is not quite as bad as most of the other hotels on this count. Now for what a traveler might want to know.... The free breakfast is excellent. The room doubles as a sushi restaurant at night. As a sushi restaurant, I would give them a B. The location is in the heart of town (both blocks). The staff is incredibly helpful. The rooms come with blackout drapes for those that need them. They are very clean, as are the bathrooms, but there is no desk so computer work is difficult. I have stayed here before and will again.

Friendly staff. Great Japanese restaurant on site.

Hotellet lå sentralt til butikker og restauranter. Hyggelig og behjelpelige ansatte. God frokost.

Very central. Just a short walk to all amenities. Quiet and accessible. Probably has fewer facilities than the other hotels in the same hotel group but it’s not an issue. Serves as a base. Up to the guests to decide how much they wish to explore. We took the snowmobile tour and it was splendid.

Dårlig og trist rom - utsikt rett i en søppelkonteiner . Frokosten var heller ikke noe å skryte av . Mao dyrt og dårlig !

Fint rom, veldig god seng! Hyggelig personale. Veldig sentralt!

Venligt personale, rent værelse

Good and staff are helpful

Everything was great, very comfortable.

Nessuno mi ha informato che l’ hotel the Vault era chiuso . Ho scopeeto da sola la riprotezione

Supert hotell og meget bra betjening

Excellent location, abundant breakfast, and friendly service.

centre of the town close to everything. nice cozy hotel with nice facility and friendly staff

Svalbard Hotell -The Vault was a perfect no-frills base for my six day visit to Svalbard, including each day an activity organised by Svalbard Adventures, with pick up and return from The Vault. The front door is open 24/7, with a usually young member of staff on reception. Access to the room is by code, with a comfortable bed, a very odd TV (which seemed to show the same programmes very day), and an excellent shower. My room did not have a desk, which was awkward. The black out blinds were effective. There was a full buffet breakfast every day in the breakfast room - which became a Sushi and Noodle restaurant in the evening. I tried it on my first evening, the huge menu was surptising given that all food is imported into Svalbard. Most days, except when on the excellent 6 hour glacier cruise, I had lunch in the popular Gruene Cafe, brilliant sandwiches, and interesting people (from 42 countries) to talk to. Evenings, except for the Wilderness Evening with Reindeer Soup, at the Stationen Restaurant opposite the Kronenbourg Pub, good hamburgers. Both a few minutes walk from The Vault.

Que esta bien ubicada

Sehr freundliches Personal. Super Blick aus dem Eckzimmer.

Sauber ruhig und typisch Skandinavisch aufgeräumt.

I had a fantastic stay at The Vault! The hotel is spotless, comfortable, and in an excellent location. The breakfast room was pretty small and cosy, but I had no issues finding a space, and the food was delicious! The staff were super friendly and helpful. I wouldn't hesitate to stay here again, thank you for a wonderful trip!