Friendly welcoming staff. Room & En suite immaculate. A very enjoyable stay.

Staff seemed courteous.

Did not eat there so cannot comment on food/bar. Room was spacious however unclean, blood & stains on sheets, duvet & mattress protector, chewing gum stuck to bedside table, bathroom hadn’t been cleaned. I telephoned down to chap who had checked me in, he did not come to look or speak, young girl who did was very polite, apologetic & explained no cleaning staff on site, she had been sent up changed all the bedding & advised would tell manager about bed and also about bathroom & bedside table. I did not hear from a manager that night & did check out before breakfast due to travel to work appointment. No follow up contact or formal acknowledgment/apology was received from any manager.

Lovely staff. Very pleasant stay. Looking forward to staying again.

It was clean and tidy room, good staff, only thing they could improve is lighting in bathroom is motion sensing.

The hotel and staff were just amazing, nothing was too much trouble. We stayed in a double room with a child ( lovely room, good views), the breakfast and meals were lovely. I cut my knee and again very helpful, so friendly… we can’t wait to come back!

Wunderbares Zimmer, freundliches Personal.

This hotel really suited us for a visit to Alexandra Palace. The facilities were good but although the room was a double the bathroom wasn't really suited for two people. The sink was a vanity basin with nowhere to put your stuff, let alone for two people. We would use this hotel again.

The accommodation at the Hadley Hotel was very good. The room was of a generous size, and the bathroom was spacious and newly renovated. The bed was very comfortable, and we slept well. The staff were friendly and hospitable at all times. The only issue was that our room was missed for cleaning on the second morning, perhaps due to a miscommunication with the cleaners. Otherwise, a great place to stay, and we will return again. Thank you.

This is our second time staying at this hotel! The bed is extremely comfortable, and the breakfast is absolutely delicious, especially the pancakes! All the staff are very friendly, particularly Maria. When we stayed here last time, most guests were 11+ exam students and parents rushing through breakfast to leave early. Despite the chaos, Maria remained calm, patient, and kind the whole time. We were truly touched by her warmth and care!

Really nice property room staff and breakfast thoroughly recommend IF you have a car- otherwise a bit inconvenient for public transport

Room was clean. Staff were very friendly. Very Disappointed spa faciities were unavailable during our stay. This was not made clear when booking!!

Can’t recommend this place enough, a very friendly and helpful welcome, the room was immaculate with everything you needed in it, one of the comfiest beds I’ve ever slept in, in a hotel. Breakfast was really good, the girls on shift were lovely they really went above and beyond to make you feel welcome. Will definitely be back. 🌟🌟🌟🌟🌟

The staff here are super friendly and genuinely helpful. Whatever the situation, they always try their best to sort things out for you. It really makes you feel welcome and well looked after. Highly recommended!

Brilliant hotel, friendly, helpful, clean and very pleasant. If needed again in the area we will definitely be back to stay! Thank you.

Staff were helpful

Great staff, nice room, breakfast more flexible than they initially say, so don't be put off by initial "rules". Only downside was very silly lighting in rear 3 rooms. An absolutely pointless sensor light in bathroom that turns on all the time. Then turns off all the time when in shower. Fan that keeps going for 20 mins with light. So middle of night, when one person has a piddle, this blazing searchlight comes on for 5 minutes... And noisy fan for 20 minutes and won't go off. Really stupid and annoying. A normal on/off is easy and better. Tech gone crazy. I had to tape it up with electrical tape to stop it during night. Staff kept removing tape.

Das Personal war überaus freundlich und zuvorkommend. Wir kommen gerne wieder. Tolle Anbindung an Zug und U-Bahn. Leckeres Frühstück.

The hotel staff were incredibly friendly, kind and helpful. Thank you.

Lovely service and friendly staff. Room a little small but overall great stay, thank you