Everyone was nice from the moment we walked in to the moment we left

We recently had the pleasure of staying at the Alban Eco Hotel and it truly exceeded our expectations. Tucked away in this picturesque coastal village, the hotel offers a peaceful and welcoming atmosphere that made us feel at home from the moment we arrived. The property itself is quaint and beautifully maintained, with tasteful décor and a cozy vibe that reflects the warmth of the family who runs it. Every morning started off perfectly with a delicious continental breakfast, featuring fresh local ingredients, served with a smile. What truly set our stay apart was the incredible hospitality of the staff. They were attentive, friendly, and genuinely cared about making our visit comfortable and enjoyable. Whether offering recommendations or simply checking in, their kindness left a lasting impression. The location is unbeatable—just a short walk to the beach with easy access to crystal-clear waters and stunning views. It’s the perfect spot for a relaxing getaway without the crowds. We thoroughly enjoyed our stay and left feeling refreshed and grateful. We highly recommend this hotel to anyone visiting Dhërmi, and we hope to return someday to experience it all over again.

Gartenanlage ungepflegt. Übler Geruch (Kanalisation) im Badezimmer. Aufenthalt 1 Nacht, am Abend konnte das Bad nicht benutzt werden.

room was spacious,modern design very clean. High ceiling provided safe refrigerator central air.

This hotel they do not understand the meaning of hospitality and they do not respect the mentality of their guests. The owner just gave me execuses for so many issues they have. For example they serve a french fries and they do not have a Ketchup because as he said it is the end of the season. They served me coffee with half straw to stir up my coffee instean of spoon, what kind of a 4 star hotel is this. Also, If I need any thing they do not serve it to my room because the owner said it is the end of the season and he has no staff!! Then why would he accept to receive hotel guests if he is not prepared for giving a 4 star service. Also, The tv was not working. Last day during my breakfast they were late 20 mins to provide the american coffee because he said they need to bring the coffee machine from the beach bar!! It was really unbearable to hear invalid execuses.When I told the owner am not happy am not satified he showed lack of respect and a very bad attitude by raising his voice and he told me do not ever come to my hotel again and one of his guys told me to shut up. It is my first case in my whole life a round the world. In addition, there was a lot of garbage and dirt inside the hotel property and that's why there were so many flies-attached photos. The owner is a narrow minded because he did not like me complaining about so many issues in the hotel and he was expecting me to be silent about their huge management mistakes and lack of professionalism.