Buena ubicacion, buen servicio, cómodo e igual a las fotografias

Excelente ubicación, área tranquila, dormitorio amplio, personal muy amable.

Excelente lugar

No logré desayunar ninguno de los días, se dice que empieza a las 7 de la mañana y llegada la hora, se me dijo que debía esperar. Pues salí a las 7.30 sin desayunar, porqué me esperaba un tours.

Lovely, highly recommend! The breakfast was delicious, the room was so comfortable!

The property was actually pretty nice, however there was very loud music until super late into the night so it made it terribly difficult to sleep. For this reason I wouldn’t advise anyone stay here if you’re bothered by such things.

The property was so pretty and staff very attentive. Will love to stay again in the future.

This is an absolutely beautiful hotel, wonderful staff, and in a centralized location. I will be booking this hotel on my next trip to guatemala.

The room was nice, comfortable bed. Friendly staff. However there was a lot of noise from the bars nearby, even after midnight you can clearly hear music in the room. Also the room door has a window and no curtain, so light comes through. So sleep quality was only ok.

Walkable to everything.

Ubicación ideal lejos del ruido de la calle y es seguro. Habitaciones espaciosas y buen baño. Buen desayuno de la zona. Precio excelente!

Staff were helpful, big rooms, good breakfast, close to main area

The room was clean and was cleaned regularly. Included breakfast was amazing. The hotel is located at the top of Calle Santander, within walking distance to many cafés, restaurants and the lake. There is also big supermarket nearby. Recommended 10/10

very comfortable

Beautiful mountain view with friendly staff and good breakfast. The hotel is quiet But it is noisy on weekend from the near by club

The entrance to the property has art that welcomes the traveler with recognition of members of the community in the past. The hotel welcomes the traveler with a wonderful new generation of professionals in the field of tourism, hosting, and many other professionals that make proud the community.

Nice property but our room was next a property that had pigs and smelled badly, and unhealthy

Check-in went very smoothly and the receptionist was kind and helpful. The room was nice, although a little bit dated, but overall it was clean and had good amenities, like a coffee maker and refrigerator. It was within easy walking distance to shopping and dining, and although about 800 meters from the launches (to visit our towns along the lake), it was a level walk

Fantastic stay. Terrific garden setting, large rooms, rooftop terrace , very helpful staff and excelkent breakfast.

My daughter and I only stayed one night. The grounds of the hotel were beautiful. The room was old and very simple; however it was clean. Breakfast was underwhelming - coffee was horrible and juice is not offered. I asked the receptionist for extra towels and she told me I had towels. I told her I needed two extra hand towels. She said she would bring them and never did.