Rating & Review Keseluruhan Kljá

Nice location and great views.

Awful stay. We booked a three bedroom cabin with three bedrooms. Property was not ready at check-in (it hadn't been cleaned from the previous guests). This was at 6 pm. Owner moved us to a nearby property that we were told was similar. It only had one bedroom. The light in the bedroom didn't work. Owner has ignored our requests for a refund of the difference in price of the properties, and has generally been unresponsive. Hotels.com has also been unhelpful in resolving this issue. I will be doing a charge back from my VISA.

It's in the middle of nowhere, and that's a good thing! Great place for viewing the northern lights should they present themselves. Very cozy place and spacious at the same time, and well equipped. Very easy check-in and check-out proccess. We stayed a "Kljá 3", since there are other properties listed and there is no indication of which photo is from which property, but we were pleasantly surprised when we arrived.

To get right to the point, the description of the location of this property is NOWHERE CLOSE to where it actually is. The description claims it's located in the town of Grundarfjordur, a 1-minute walk from the public pool. It is actually located 24 km away, nearer to Stykkishólmur. It's a nice enough property otherwise (we stayed in the red building). I've rated it as "OK" because of this, and because I didn't see the part in the confirmation email stating I had to contact the property to arrange check-in. Had I seen that, perhaps we could have avoided the harrowing experience we had with finding the property at 1:00 a.m. (and we wouldn't have found it, except for an extremely kind couple in Grundarfjordur who took us in and helped us contact the property, and then literally drove us out to it in the middle of the night.) It was unlocked for us when we got there, but the owner didn't stay around to make sure we got in okay. We only met the owner at checkout (and then only by accident), and they told us we had actually stayed in the wrong property, that the one we had booked was across the road. The one we stayed in was the one in the picture in the confirmation email, so this was very confusing. The owner seemed nice enough. I've given him a whole month before leaving a review to see if he would fix the description, but he has not. Therefore, I think it's time that I left this honest review so that others can know to verify the actual location if they decide to book there.

We rest in Kija 3, an isolated little house with all commodities. The view is marvelous with the sea in front and the mountains in back. It’s really perfect!