The place was clean and cute and the staff very helpful and friendly. It was way too warm for my taste—I had to open the window to let the cool air in and use my neck fan so sleeping was difficult. It’s also a little noisy when folks get up to use the WC at night because of the acoustics. Also, the keys were not in the box when I arrived after traveling for 20 hours but once I called, they fixed that right away and apologized. It’s a good room for the price but next time I’ll pay double for the ease of check in, the ability to control the air, my own bathroom, and the quiet. It’s perfect for budget conscious travelers—safe and clean. :)

Accessibility to facility was not that easy but once we got the code to get on, room was clean and comfortable there was no staff on the premises.

No mention on hotels .com that it’s a converted flat. 2 bathrooms are not enough for the number of guests that can stay. One shower was either far too hot or clap cold, the other only did cold. The heating was in full with no way of turning it down. Thus had to have the window open on a sketchy homemade bracket. But you could shut the curtains as the net curtain was on the same pole. And if you closed the shutter the window may as well not be open. No information was ever sent in regards to entering the building and the address on hotels.com has you on the other side of the road. Not that there are any signs or anything outside to locate it by. That being said, the rooms were clean and well presented and the beds were comfy

house was very clean

Derek the manager was great in making sure we had internet connection, cold water readily available, and aromatherapy with candles at night. Thank you!

It was by far the cheapest bed in edinburgh during the Oasis show in 2025. Me and my wife were a bit nervous, partly because she had seen a review regarding bed bugs. But we were surprised! It was very clean, check in sent smooth (you'll get an email with details) and the manager was friendly. The bed was a bit squeeky and the facilities was as expected, but I'm not complaining! If you're aware of what you're booking, you'll be pleased!

It was all in all great. Walking distance to the old town, clean and comfortable. There was a bit of waiting and phone calls for getting in as we had not received the mail with entry code and instructions, but no more than 15 min. A really good, budet stay of you are travelling with friends

Je m’attendais à un appartement mais c’est une chambre partagée avec douche et WC partagé entre les usagers la cuisine (partagée) ferme à 21h30 et ouvre à 8h00. L’insonorisation est ridicule et c’est bardé de messages d’injonction à faire le silence et à respecter les autres. Passée votre chemin c’est cher pour ce que c’est …

The property manager was very helpful and friendly, and shared lots of information with us. We had a great stay in Edinburgh!

More could have been done by the property owners before our arrival to clarify how to get in to the property as it doesn’t have a reception desk - we didn’t receive any correspondence before arrival in relation to this, and only managed to gain access to the property as someone else was leaving

No tv, shared shower rooms, so loud with people coming in and out of their rooms early in the morning to use the bathroom. Could not sleep. Would not recommend.

Very good location, clean, low cost, perfect 👍

The room was okay once you get there, but getting there was the worse. Late and unclear communication, I looked for the place going up and down Bernard Terrace for more than 30 minutes. I finally got in touch with the facility, and was given instruction on how to enter the building, between the entry of the building and the room, it did not appear as if it was residential. Dark and dingy hallway and stairs, it was unbelievable!

Read carefully! Shared bathrooms. There are 2 but only one shower works. The drains are clogged and are slow to drain leaving you standing in a pool of water. The entrance is dark and dirty and climb up stairs.

Trots att hotellet var rökfritt rökte folk inte vilket gjorde att hotellet stank. Vi ringde till personalen om detta (och att vi trodde vi skulle få eget badrum, vilket inte var fallet), men de verkade inte så intresserade. Rummen har inte blivit ordentligt städade på länge, inte heller de två toaletterna. Två toaletter på de antal sängar hostelet erbjuder gör att toaletterna ofta är upptagna med långa köer. Läget är dock centralt med gångavstånd till gamla stan.

No lift is available, shall carry heavy luggage is quit trouble some as need to carry manually from ground to 2nd floor ..

The room looked nothing like the photo, there were no photos of the building that the rooms are in (which I can see why now after I stayed here), and effectively I paid over £330 for a hostel. Worst part is I cancelled a room that was £45 in a hostel to stay here as I thought it would be a lot better. Turns out it was worse. Also, there were no windows.

Not much of a hotel as it was more like a dormitory in a (slightly run down) apartment block. There's a central communal room with bedrooms around it. Shared shower rooms and toilets. Good condition rooms and clean facilities.

WiFi and radiator basically don’t work

Great location! The place was clean and comfortable once we arrived though the entrance and stairs look a bit sketchy the room is actually quite lovely and comes with some tea and coffee packets. The bed was also comfortable though the walls are a bit thin so be aware when you are checking in to be mindful.