Rating & Review Keseluruhan Crown and Castle

Best of all the local options: very efficient & good reception. Extremely comfortable bed. Room would benefit from having a safe.

Dinner was outstanding and breakfast exemplary, staff extremely polite

Not bad but unfortunately the food was not up to the standard we have been used to in our previous visits. Dinner could not really be described as "fine dining" and breakfast was a bit uninspiring. The garden room is lovely but the mattress was a little bit too soft for my taste. Service is still good however.

Super location. Comfortable room. Great food. Great history.

Great staff, good food, comfy room. .

Fabulous stay in this characterful hotel with amazing views, excellent breakfasts, attentive & helpful staff. Walks from the doorstep along the estuary (car not used); boat trip to bird sanctuary - and seals; pretty village with selection of shops and riverside tearoom serving wonderful fresh crab sandwiches: perfect.

Great place to stay in a lovely village. Accommodation and food were first rate.

Beautiful stay in a beautiful area. Could not fault the weekend break at all.

Excellent staff - especially John who was so helpful. Excellent food. Spacious garden rooms.

Great spot and wonderful staff. Not sure about the rooms in the actual hotel but the room we had situated in the outbuilding were very tired and in desperate need of an update. Unfortunately the bathroom wasn't very clean, and for over £200 per night, a little disappointing. Food in the restaurant in the evening was very good, lacking atmosphere but overall a peaceful evening.

We got there a little early and they were unbending in enforcement of the check in time, which I thought was a bit unfriendly. Once in our room at 3:00 sharp, it was a good stay.

Very cute rustic but clean and renovated. Stayed in one of the cabins. Very comfortable and good sized with a small porch in the back leading to a nicely maintained garden. Staff are friendly and happy to help. Missed the dinner but the breakfast was excellent. The village is tiny with not much to do.

The staff couldn’t have been more welcoming, helpful and pleasant. Our room was beautifully decorated, comfortable and clean and the food was excellent. We really hope to visit again.

Excellent!

The room view. The refurbishment. Staff professionalism. The food was excellent

Perfect balance between being looked after and switching off in idyllic surroundings. Will be back now we’ve found this gem of a location.

really enjoyed our stay at this lovely hotel. Great Breakfast with lots of choice. We had a garden room which was very spacious and comfortable. Will definitely stay again.

Unfortunately on our first night there was a break in. The glass in the back door of hotel was smashed. Our neighbours in the garden rooms told us someone had come into their room. We spoke to housekeeping and said we were concerned. We suggested chains on the doors could allay fears. That was not going to happen. We were given a chair to prop against the door!!!!

Excellent all-round for an overnight stay while attending a concert at nearby Snape Maltings. Stylish, comfortable room. Professional and friendly staff.

Really beautiful property set in a tranquil location. We stayed in the Keep, which was simply beautiful, our room had a private terrace that faced the castle so we had amazing views. We also enjoyed a couple of wines outside in the evening out there. The food was superb, we’re green tea drinking vegans, so we’re used to being treated as an afterthought, but the choice and quality was amazing. The staff were all friendly and jovial, which is incredible considering the hours that they work. The beds were the comfiest I have ever slept on in any hotel. I absolutely loved my stay, and I can unequivocally recommend this hotel to anyone thinking of staying.