Rating & Review Keseluruhan Novus Plaza Hodelpa

Las habitaciones son muy pequeñas, no queda espacio para poner la maleta, la cama es pequeña y en una reserva para dos cobran adicional la segunda persona. Lo bueno es la ubicación para conocer la zona histórica.

Hoteller ligger på den fedeste gade hvor der er butikker og bar. Personalet snakker engelsk og er virkelig søde. Helt klar et sted jeg vil tilbage til igen på et tidspunkt

The property is very clean, the staff was very friendly and the breakfast was veey good.

There is one thing wrong when we arrived to the hotel. The employee placed us in a wrong room because i reserved an executive deluxe room and he placed us in a simple and little room where we can not walk around and doing nothing.

Good overall experience.

Easy check in. Very convenient location. The room is right off Conde St which is a vibrant avenue of restaurants and shops.

Excellent

Todo fue perfecto, me encantó el lugar, en el futuro volveré a hospedarme con ellos.

Pros: * the hotel is very conveniently located in the colonial part of town * the staff was very helpful and friendly * the hotel and the room was very clean and generally comfortable Cons: * small bathroom with a stand-up shower cubby that didn't have lighting, so while the bathroom had good lighting, the shower space was a bit dark. * the food offered at breakfast was OK, but not great. They had a lot of options, but much of the hot food was just warm. Be aware that the beds are VERY firm.

Buena

The location is perfect. The staff both at the reception and breakfast-buffet are super service minded and friendly. The first room we where given had a distinct smell of mold, so after talking to the reception we got offered a other room, unfortunately it was even worse, they then found a other free room and luckily this one smelled fresh! So a big thank to the receptionists! The hotel had a big fresh up a few years ago. We stayed here after the fresh up and liked it, but this time we where really disappointed. Several of the rooms have a distinct mold smell. The same is the case for some of the hallways. The AC apparently Only have four settings: Way to cold, snowstorm, blizzard and off. (We ended up turning the AC off at night so we could sleep without freezing. You should be able to adjust the temperature in a hotel room in 2025. But the thermostat is ignoring the temperature your trying to set, or the knob is simply glued stuck On the more practical side, the standard rooms are clean and the beds are OK. There where also some bugs crawling around, but not a huge problem.The rooms are super small tho, so expect compact living. They need to fix the mold and AC problems (They are probably related) , and you can get way better value for your money in many of the hotels nearby. We will not be staying here again, and unless you like freezing cold rooms and being unlucky and get a room with the smell of mold you should also stay clear of this place.

Nice hotel just as listed. Good location

Bueno

Very convenient location, but in the 5th floor you might experience shower low water supply.

Close to all

Great location but poor accommodation. My AC didn’t work, only 1 functioning outlet and the water took forever to warm.

The lack of parking lot and insecurity around the premises makes you feel unsafe. The security guard was sleeping. If you check in the middle of the night the lights are off so you have to wonder where the entry is.

There was a cockroach in the room, the bathroom was very uncomfortable and there’s no place to park.

Great place

Buen hotel en plena calle El Conde y cerca de restaurantes y atracciones turísticas de la Zona Colonial .